Derica Renee Seshasaayi
Como,Australia
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Compassionate Patient Care Nursing Assistant known for high productivity and efficiency. Consistently providing high-quality patient care, including assisting with daily living activities and maintaining patient hygiene, vitals and overall wellbeing. Strengths include effective communication, ability to work under pressure and strong clinical skills. Previous role involved making a significant impact by improving patient satisfaction levels through exceptional service. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Casual Sale Associate
Rodd & Gunn
Claremont, WA
06.2025 - Current
- Assisted customers in selecting clothing and accessories to enhance their shopping experience. Building lasting connections.
- Proactively maintained store presentation by organising merchandise and ensuring cleanliness.
- Consistently met and went beyond goals and targets set by management.
- Successfully operated Opening and Closing procedures independently.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Maintained positive working relationship with fellow staff and management.
- Conducted inventory checks to ensure accuracy of shelf.
Sales Associate
R.M. Williams
Perth
11.2024 - 05.2025
- Delivered personalised customer service to a diverse client base, supporting sales growth.
- Organised stock and floor displays, supporting sales through strong visual merchandising.
- Processed sales efficiently, ensuring accuracy in financial transactions.
- Actively applied upselling and cross-selling to achieve store performance targets.
- Met sales targets and superseded personal sales goal and sold 150k worth of products and services.
Administration Officer
LifeReady Physio
Spearwood
10.2024 - 12.2024
- Engaged in Front of House Services including welcoming clients, answering calls, advising clients and guiding them through to their session.
- Managed daily payments and associated services including insurance, DVA, Medicare, Private Insurance and NDIS.
- Ensured operations ran smoothly and clients were efficiently booked in for their sessions.
- Handle scheduling for up to 10 specialists at a time including missed appointments and rescheduling.
- Experienced in administrative duties such as office supply management, scheduling, email, office360 and other related services.
- Ensured closing and opening procedures were adhered to and successful completed.
Fine Arts Teacher
Mosaic Art Studio
Malaysia, KL
05.2023 - 11.2023
- Designed, implemented, and delivered educational programs for children aged 2–12, managing large class sizes with diverse learning needs.
- Took responsibility for administrative functions including scheduling classes, promoting programs, maintaining records, and handling registrations.
- Skilled in teaching and handling children with special-needs and other disabilities. Ensuring they enjoyed the session and learned at their own pace, each class.
- Managed inventory and stock of supplies.
- Developed a structured curriculum integrating art with wider educational themes, enhancing student engagement.
- Led parent communications, progress reporting, and feedback delivery to support strong relationships with families.
- Supervised and coordinated assistants and junior teachers, providing guidance in lesson delivery and classroom management.
- Organized student exhibitions to showcase artistic works and talents.
- Collaborated with parents to discuss student progress and achievements.
Client Care & Administrative Officer
Mind Faculty
Kuala Lumpur
11.2022 - 04.2023
- Coordinated daily operations for a busy private practice, managing high volumes of patient appointments, billing, and correspondence.
- Oversaw patient records management, ensuring compliance with confidentiality standards and regulatory requirements.
- Managed pharmaceutical stock levels of Class 1-3 Drugs, prepared medication packages. Operated dispensing and other pharmaceutical assistant roles effectively.
- Trained and supported junior staff on client care protocols and administrative procedures.
- Skilled in diffusing dangerous patients who are at risk to themselves and others.
- Conducted Executive Assistant tasks effectively and efficiently.
- Collaborated with healthcare professionals to ensure comprehensive care for clients.
- Provided emotional support and companionship to enhance client well-being.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
Primary Patient Care Assistant and Administrator
Eternal Wellness
Kuala Lumpur
10.2021 - 03.2022
- Executed prompt delivery and retrieval of bio-samples to the accurate professionals for handling and recording.
- Coordinated communication and support between patients and doctors to ensure smooth delivery of treatment and support services.
- Monitored and ordered Clinical Supplies including Class 1 Drugs, Chemotherapy and Covid Vaccinations to ensure availability and adherence to safety protocols.
- Assisted nurses in directing patients to doctors and services such as Ultrasound, MRI scanners and other services.
- Balanced patient-facing duties (comfort care, education, progress follow-ups) with back-office administrative functions.
- Supported mobility needs by assisting with transfers and ambulation tasks.
- Performed minor housekeeping tasks to keep patient areas and medical equipment sanitised.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior
- Responded quickly to emergency situations taking initiative and calm problem solving.
Education
Bachelors of Biomedicine - Neuroscience, Psychology
University of Western Australia
Crawley, WA 11.2025 - 02.2026
Bachelor of Science - Neuroscience, Psychology
University Of Western Australia
Crawley 01.2021 - 02.2025
Skills
- Leadership & Training
- Healthcare Assistance
- Patient Care
- Communication
- Medical Knowledge
- Time Management
- Independent Worker & Team Player
- Administration Management
- Patient Scheduling
- Billing
- Client Service
- Microsoft Office Suite
- Inventory & Stock Control
- Customer service
- Effective communication
- Sales strategies
- Cash handling
- Conflict resolution
- New hire training
- Data collection and analysis
- Complex Problem-solving
- Customer relationship management (CRM)
- Management support
- Proactive Worker
Awards
- Certificate in Fundamentals of Neuroscience, Harvard University, 2020
- Medical Neuroscience, Yale University, 2021
- Introduction to Psychology, Yale University, 2022
- Psychology of Addiction and Recovery, Stanford Medical School, 2023
Languages
English
First Language
Malay
Upper Intermediate (B2)
B2
Websites
Hobbies and Interests
- Reading
- Painting
- Swimming
- Fitness training
- Music
- Boxing
Timeline
Bachelors of Biomedicine - Neuroscience, Psychology
University of Western Australia
11.2025 - 02.2026
Casual Sale Associate
Rodd & Gunn
06.2025 - Current
Sales Associate
R.M. Williams
11.2024 - 05.2025
Administration Officer
LifeReady Physio
10.2024 - 12.2024
Fine Arts Teacher
Mosaic Art Studio
05.2023 - 11.2023
Client Care & Administrative Officer
Mind Faculty
11.2022 - 04.2023
Primary Patient Care Assistant and Administrator
Eternal Wellness
10.2021 - 03.2022
Bachelor of Science - Neuroscience, Psychology
University Of Western Australia
01.2021 - 02.2025