Summary
Overview
Work History
Education
Skills
Timeline
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ESTHER SANKABU

Sydney ,Nsw

Summary

Reliable and Highly-motivated Sales Associate with extensive customer service and sales experience. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Casual Sale Associate

Ralph Lauren
06.2023 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Built customer loyalty and retention by delivering excellent shopping experiences.


Brand Manger

Exodus Nails & Co.
05.2020 - 05.2023
  • Monitored marketing KPIs to evaluate performance and implement course corrections.
  • Spearheaded influencer partnership to increase engagement with target audience.
  • Coordinated store pop-ups and special events to build industry visibility.
  • Oversaw marketing communication strategy and innovation
    roadmap.
  • Optimized the department's ROI by closely evaluating expected profit and loss projections for each initiative.
  • Helped to integrate promotional and branding information into the company's print and digital footprints.

Store Manager

Subway
06.2021 - 04.2022
  • Delegated assignments to meet coverage needs and maintain store standards.
  • Interacted with customers on the sales floor to build rapport and offer product expertise.
  • Analyzed store reports to evaluate performance, increase sales and reduce controllable expenses.
  • Flexed store business strategies and personal selling techniques to contribute to financial results.
  • Prepared reports detailing item quantities, employee productivity and sales trends and presented findings to supervisors.
  • Recruited, interviewed and hired new employees based on strengths, preparedness and work experience.
    Reviewed online customer reviews and comments to locate needed store improvements.

Education

BBA - International Business

Macquarie University
Sydney, NSW
11.2020

Diploma of Business Administration - Business Administration

Macquarie College
Sydney, NSW
11.2018

Skills

  • Product management
  • Market analysis
  • Promotional Planning
  • Brand strategy
  • Team player
  • Strong Interpersonal Communication
  • Store Merchandising
  • Sales trends
  • Revenue Growth

Timeline

Casual Sale Associate

Ralph Lauren
06.2023 - Current

Store Manager

Subway
06.2021 - 04.2022

Brand Manger

Exodus Nails & Co.
05.2020 - 05.2023

BBA - International Business

Macquarie University

Diploma of Business Administration - Business Administration

Macquarie College

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ESTHER SANKABU