Desilyn Yuqing Soh
11 Potter Street, Dandenong
Summary
Compassionate yet disciplined individual looking to apply active listening, empathy and effective communication as Counselling Intern. Flexible and poised, promoting excellent interpersonal skills to build confidence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Research Coordinator
National Healthcare Group Polyclinics
06.2021 - Current
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and HSA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
- Followed informed consent processes and maintained records.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Facilitated clear communication between principal investigators, sponsors, and study participants for seamless trial execution.
- Assessed patients' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
- Trained new team members on essential clinical research protocols and procedures, promoting a culture of continuous learning.
- Reviewed referral information and kept track of intakes from various referral sources.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Complied with research protocols by providing ongoing quality control audits.
- Managed patient recruitment, informed consent process and data entry to support trial objectives.
- Streamlined process for serious adverse event reporting, enhancing safety monitoring efforts.
- Increased participant retention rates through proactive follow-up efforts and regular engagement activities.
- Enhanced patient enrollment in clinical trials by developing and implementing effective recruitment strategies.
- Developed and maintained accurate and up-to-date case report forms and source documents.
- Prepared and maintained regulatory documents for clinical trial submissions.
- Oversaw the management of investigational product supplies, ensuring appropriate storage conditions were maintained at all times for optimal efficacy during trials.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Reduced data entry errors by implementing stringent quality control measures throughout the study lifecycle.
- Maintained accurate and up-to-date case report forms and source documents for traceability.
- Monitored patient safety throughout clinical trials and reported any adverse events.
- Participated in initiation visits and investigator meetings, implementing trials following study timelines and budgets.
- Improved recruitment rates by developing and implementing effective patient outreach strategies.
- Directed site initiation visits, establishing key partnerships with local healthcare providers to facilitate successful trial implementation.
- Monitored adverse events and ensured timely reporting to regulatory bodies, maintaining high safety standards.
- Streamlined patient visit schedules, reducing wait times and increasing patient satisfaction.
Clinical Research Coordinator
Singapore Health Services
07.2020 - 05.2021
- Assisted in developing and implementing the work processes, including robotic devices and robotic human-interaction workflow, according to the project requirements, including training and troubleshooting.
- Manage and respond to emails related to project-related matters.
- Participate in the study-related meeting, stimulations, workshops and contribute suggestions and/or improvements.
- Ensure the investigational device is accounted for before and after usage (accountability log).
- Maintenance of the principal investigator file.
- Developed and maintained accurate and up-to-date case report forms and source documents.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Prepared and maintained regulatory documents for clinical trial submissions.
- Trained new team members on essential clinical research protocols and procedures, promoting a culture of continuous learning.
Clinical Research Coordinator
Changi General Hospital
06.2019 - 06.2020
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
- Followed informed consent processes and maintained records.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Assessed patients'' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
- Managed patient recruitment, informed consent process and data entry to support trial objectives.
- Prepared and maintained regulatory documents for clinical trial submissions.
- Oversaw the management of investigational product supplies, ensuring appropriate storage conditions were maintained at all times for optimal efficacy during trials.
- Maintained accurate and up-to-date case report forms and source documents for traceability.
- Monitored patient safety throughout clinical trials and reported any adverse events.
- Monitored adverse events and ensured timely reporting to regulatory bodies, maintaining high safety standards.
- Facilitated focus group sessions with project patients.
- Transcribed the recorded qualitative interview
Registered Nurse
UWCSEA Dover Campus
12.2018 - 06.2019
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimising disruptions in treatment plans.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
Clinical Research Coordinator
Singapore Eye Research Institute
01.2015 - 07.2018
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Gathered, processed, and shipped lab specimens.
- Followed informed consent processes and maintained records.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Assessed patients'' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
- Trained new team members on essential clinical research protocols and procedures, promoting a culture of continuous learning.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Managed patient recruitment, informed consent process and data entry to support trial objectives.
- Prepared and maintained regulatory documents for clinical trial submissions.
- Monitored patient safety throughout clinical trials and reported any adverse events.
- Prepared detailed informed consent documents to clearly communicate risks, benefits, expectations, rights and responsibilities related to participation in clinical trials.
- Maintained compliance with regulatory guidelines through rigorous documentation and protocol adherence.
- Directed site initiation visits, establishing key partnerships with local healthcare providers to facilitate successful trial implementation.
- Facilitated communication between research team and study sponsors, ensuring clear and consistent updates on trial progress.
- Coordinated with multiple departments to ensure compliance with regulatory standards, leading to successful trial audits.
- Streamlined patient visit schedules, reducing wait times and increasing patient satisfaction.
Registered Nurse
Nicole Consultancy
06.2011 - 12.2014
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Registered Nurse, Operating Room
Singapore General Hospital
04.2009 - 05.2011
- Participated actively in quality improvement initiatives aimed at enhancing overall patient experience within the operating room setting.
- Delivered empathetic post-operative care to patients transitioning from surgery to recovery while consistently monitoring vital signs and pain levels for optimal comfort management.
- Supported a culture of excellence within the operating room by actively participating in ongoing professional development, training sessions, and peer evaluations.
- Enhanced patient safety by diligently following preoperative, intraoperative, and postoperative nursing care protocols.
- Maintained an organized and efficient work environment within the operating room by effectively managing supplies, equipment inventory, and sterilization processes.
- Ensured efficient flow of the operating room schedule by coordinating effectively with surgeons, anesthesia providers, and support staff.
- Improved patient satisfaction by providing compassionate, individualized care throughout the surgical process.
- Prevented infections and maintained a sterile environment through diligent adherence to infection control guidelines and operating room best practices.
- Assisted with patient positioning, prepping, and draping during surgical procedures to ensure optimal safety and comfort throughout the process.
- Utilized sterile techniques and infection-control guidelines to maintain clean and safe environment.
- Coordinated with surgeons and staff to deliver safe patient care during operations.
- Collected, labeled and transported specimens and delivered to lab for testing.
- Prepped operating rooms to comply with environmental asepsis standards.
- Performed pre-operative assessments to prepare patients for surgery.
- Advocated for and strived to protect health, safety, and rights of patient.
Education
Master of Counselling -
Monash University
Clayton, VIC06-2026
Graduate Certificate - Counselling
Monash University
Clayton, VIC09-2023
Bachelor of Science - Behavioural Studies
Oklahoma City University
Singapore05-2016
Diploma - Nursing
Nanyang Polytechnic
Singapore03-2009
Skills
- Good clinical practices
- Time management
- Teamwork and collaboration
- Multitasking Abilities
- Records management
- Interpersonal communication
Certification
- Registered Nurse License (RN) - State Board of Nursing (Singapore)
- Standard Mental health First Aider (Certificate of Accreditation) - Mental Health First Aid Australia
- Singapore Guideline for Good Clinical Practice (SG-GCP)
Languages
English
Full Professional
Chinese
Professional Working
Timeline
Clinical Research Coordinator
National Healthcare Group Polyclinics
06.2021 - Current
Clinical Research Coordinator
Singapore Health Services
07.2020 - 05.2021
Clinical Research Coordinator
Changi General Hospital
06.2019 - 06.2020
Registered Nurse
UWCSEA Dover Campus
12.2018 - 06.2019
Clinical Research Coordinator
Singapore Eye Research Institute
01.2015 - 07.2018
Registered Nurse
Nicole Consultancy
06.2011 - 12.2014
Registered Nurse, Operating Room
Singapore General Hospital
04.2009 - 05.2011
- Registered Nurse License (RN) - State Board of Nursing (Singapore)
- Standard Mental health First Aider (Certificate of Accreditation) - Mental Health First Aid Australia
- Singapore Guideline for Good Clinical Practice (SG-GCP)
Master of Counselling -
Monash University
Graduate Certificate - Counselling
Monash University
Bachelor of Science - Behavioural Studies
Oklahoma City University
Diploma - Nursing
Nanyang Polytechnic
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