Desi Slavcheva
Perth,WA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge.Courses Management of Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
12
12
years of professional experience
Work History
Sales Assistant
Bohemia Luxury clothes & jewellery boutique
Applecross, WA
09.2023 - 04.2025
- Demonstrated ability to achieve sales results and provide excellent customer service
- Maintain immaculate visual merchandising and boutique presentation standards.
- Excellent communication, interpersonal and organisational skills
- Ability to work well within a team and towards KPIs
- Assist with womans wear product merchandising, styling advice, and sales.
- Create a welcoming and luxurious shopping atmosphere.
- Maintain the visual appeal of the pop-up space.
- Developed and implemented successful sales strategies to increase revenue.
- Built relationships with clients by providing excellent customer service.
Sales Assistant
Crystal glow cosmetic store
Subiaco
04.2021 - 07.2023
- Deliver an exceptional, personalised client experience.
- Represent the brand with professionalism and deep knowledge of fine jewellery and luxury timepieces.
- Demonstrated ability to achieve sales results and provide excellent customer service.
- Excellent communication, interpersonal and organisational skills.
- Ability to work well within a team and towards KPIs.
- Achieve sales targets through relationship-driven service and expert product presentation.
- Assist with stock handling, inventory management, and daily store operations.
- Build and nurture long-term client relationships through effective clienteling and follow-up.
- Ensure all customers’ dealings are managed efficiently.
Document controller/Senior Project Administrator
John Holland
Perth
07.2015 - 03.2018
Technical Assistant
Chevron
01.2013 - 12.2014
- Supported project teams by organizing documentation and maintaining project schedules.
- Coordinated meetings, prepared agendas, and recorded meeting minutes for stakeholders.
Education
Management of Fashion And Luxurious Companies, Cosmetic Product Development
Universita Bocconi
01-2024
Master degree - Records management
Bocconi university
Skills
- Computer Skills
- Market Knowledge
- Negotiation Skills
- Teamwork
- Attention to Detail
- Creativity
- Adaptability
- Communication
- Interpersonal skills
- Customer Service
- Sales Experience
- Product Knowledge
- Time Management
- Retail operations
Timeline
Sales Assistant
Bohemia Luxury clothes & jewellery boutique
09.2023 - 04.2025
Sales Assistant
Crystal glow cosmetic store
04.2021 - 07.2023
Document controller/Senior Project Administrator
John Holland
07.2015 - 03.2018
Technical Assistant
Chevron
01.2013 - 12.2014
Management of Fashion And Luxurious Companies, Cosmetic Product Development
Universita Bocconi
Master degree - Records management
Bocconi university