Devanah Italiano
Pinjarra,WA
Summary
I am a proactive worker skilled in team collaboration and conflict resolution. I successfully manage patient records and coordinated communication between patients and medical staff, contributing to improved office efficiency and patient satisfaction. I am always eager to learn and broaden my skill set.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Harvey Medical Group
Harvey, WA
01.2023 - Current
- Greeted patients warmly and scheduled appointments efficiently.
- Managed patient records using electronic health record systems.
- Exported medical records to other surrounding medical clinics, insurance companies and lawyers when needed.
- Coordinated communication between patients and medical staff effectively.
- Assisted in maintaining compliance with health regulations and policies.
- Maintained supply inventory for pathology, ordering items weekly as needed and stocking shelves.
- Collaborated with team members to enhance office workflow efficiency.
Bar Staff Member
Drakesbrook Tavern
Waroona, WA
05.2020 - 12.2023
- Provided excellent customer service in fast-paced bar environment.
- Maintained cleanliness and organisation of the bar area.
- Collaborated with team members to ensure smooth operations.
- Assisted in inventory management and stock replenishment.
- Communicated effectively with kitchen staff regarding orders placed by guests.
Education
WACE -
Mandurah Catholic College
Mandurah01-2022
Certificate IV Health And Preparation For Nursing Studies -
Health Science Hub
Mandurah01-2022
Certificate III Business (Administration) -
AMA Training Services
HarveySkills
- Team collaboration
- Workflow efficiency
- Problem solving
- Time management
- Patient communication
- Conflict resolution
- Managing stock orders
Certification
C-A Class Licence (Working toward my C class)
References
- Jodi Racco - 0477 646 464
- Paschal McCarthy - Deputy of Teaching and Learning - 9531 9500
- Ceri Bevan - Medical receptionist - 0407 474 802
Timeline
Medical Receptionist
Harvey Medical Group
01.2023 - Current
Bar Staff Member
Drakesbrook Tavern
05.2020 - 12.2023
WACE -
Mandurah Catholic College
Certificate IV Health And Preparation For Nursing Studies -
Health Science Hub
Certificate III Business (Administration) -
AMA Training Services