Devendra Patel
Hammond Park,WA
Summary
Experienced in team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain a positive work environment. Demonstrated track record of enhancing team performance and maintaining operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Red Roaster (Baldivis service station Southbound, WA)
07.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Completed cash and credit card transactions accurately using POS software.
Delivery Driver
Pizza Hut, Rockhamton QLD
04.2023 - 06.2023
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Junior Engineer
Apple Engineering
03.2017 - 03.2022
- Ensured compliance with safety regulations during all phases of project implementation, resulting in zero incidents or accidents onsite.
- Reduced production costs by implementing cost-saving measures in materials procurement and manufacturing processes.
- Evaluated existing systems and processes to identify areas for improvement, leading to increased operational efficiency across projects.
- Collaborated with engineering team to determine project specifications.
Education
Advanced Diploma - Civil Construction Design
Apeiro Institute Pty Ltd
Perth, WA07-2025
Diploma Engineering - Mechanical Engineering
Gujarat Technological University
India12-2016
Secondary School Certificate -
Gujarat State Educational Board, India
India03-2013
Skills
- Cash management
- Employee training
- Workplace safety
- Staff management
- Workplace safety awareness
- Inventory control
- Assigning work
- Shift paperwork completion
- Staff education and training
- Shift leadership
- Shift checklists
Certification
Responsible Service of Alcohol (RSA)
Timeline
Shift Supervisor
Red Roaster (Baldivis service station Southbound, WA)
07.2023 - Current
Delivery Driver
Pizza Hut, Rockhamton QLD
04.2023 - 06.2023
Junior Engineer
Apple Engineering
03.2017 - 03.2022
Advanced Diploma - Civil Construction Design
Apeiro Institute Pty Ltd
Diploma Engineering - Mechanical Engineering
Gujarat Technological University
Secondary School Certificate -
Gujarat State Educational Board, India
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