Devra Watts
Carmel,WA
Summary
Professional retail worker prepared to excel in fast-paced environments. Known for maintaining high standards in store presentation and customer interaction. Dependable team player with focus on achieving positive results and adapting to changing store needs. Proficient in point-of-sale systems and inventory control.
Overview
27
27
years of professional experience
Work History
Retail Assistant
First Avenue
02.2015 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Greeted customers and provided outstanding customer service.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
Retail Assistant
Myer Carousel
10.2014 - 02.2015
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Library Assistant
St Brigid's College
03.2012 - 11.2012
- Answered questions from patrons and helped to find desired materials.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
Library Technician
West Coast College of TAFE
01.1997 - 01.2012
- Assisted patrons in locating materials, enabling them to conduct research more effectively.
- Participated in staff meetings, contributing valuable input towards improvement of library services and operations.
- Ensured a welcoming environment by maintaining clean and orderly spaces within the library.
- Mitigated librarian workload by independently managing basic patron requests and locating materials.
- Processed incoming materials efficiently, expediting their availability for patron use.
- Enhanced library user experience by providing efficient customer service and assistance with various resources.
- Provided technical support to patrons using computers, printers, and other equipment within the facility.
Education
No Degree - Library And Information Science
Central TAFE
Perth, WA11-1994
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
Timeline
Retail Assistant
First Avenue
02.2015 - 12.2023
Retail Assistant
Myer Carousel
10.2014 - 02.2015
Library Assistant
St Brigid's College
03.2012 - 11.2012
Library Technician
West Coast College of TAFE
01.1997 - 01.2012
No Degree - Library And Information Science
Central TAFE
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