Dewi Stolarek
Telopea,NSW
Summary
I am a matured, hard-working & experienced person looking for work in the medical administration/receptionist position. I am a helpful team member. I do my job diligently and seriously, I am a quick learner. Proficient in some of the medical software. I am looking for a role that will utilize my skills and experience, and further progress my career.
Overview
10
10
years of professional experience
Work History
Medical Secretary
Ramsay Clinic Wentworthville
Wentworthville, NSW
02.2024 - Current
- Provided support to clinical staff during exams by handing instruments or providing assistance with paperwork.
- Answered telephones and directed calls to the appropriate medical or administrative staff.
- I greeted patients upon arrival, collected medical history, and verified details with Medicare.
- Answered incoming calls in a professional manner and directed them to the appropriate personnel.
- Communicated with patients with compassion while keeping medical information private.
- Documented and responded to incoming correspondences to address questions.
- Maintained accurate patient records and filing systems according to established policies and procedures.
- Attended all hospital training as per hospital human resources requirements.
Medical Administrator
Coral Tree Drive Family Medical Practice
Carlingrford, NSW
08.2022 - 12.2023
- Purged inactive files and destroyed obsolete files following procedures.
- Managed front desk operations such as greeting visitors and managing mail flow.
- Tracked patient visits to determine payment due dates for outstanding balances.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Pulled patient records and transferred information to appropriate parties.
- Created new patient accounts in the electronic health record system.
Medical Receptionist
West Ryde Marketplace Medical Centre
West Ryde, NSW
11.2021 - 06.2022
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Greeting or welcoming patients, handling calls/appointments, filling. Scanning, faxing.
- Liaising with doctors, specialists, and hospitals.
Medical Receptionist
Richmond Road Medical Centre
Blacktown, NSW
02.2021 - 06.2022
- Welcoming Patients
- Scheduling appointments.
- Answering phones.
- Billings
- Filing patients' records manually.
Medical Rceptionist
Hilltop Medical Centre
Merrylands, NSW
03.2020 - 05.2022
- Welcoming patients.
- Scheduling appointment.
- Answering calls/transfer calls.
- Billing, scanning, faxing
Administration Officer Temp
Northside Group Wentworthville Clinic
Wentworthville, NSW
09.2021 - 11.2021
- Liaising with insurance, patients, legal firms, and pharmacists.
- Handling emails and prescriptions.
- Recovering debts.
- Handling bookings.
- Updated databases with new customer contact details or changes in existing accounts.
Medical Secretary Temp
St Vincent's Clinic
Darlinghurst, NSW
10.2019 - 11.2019
- Welcoming patients
- Scheduling appointment.
- Answered incoming calls in a professional manner and directed them to the appropriate personnel.
- Managed patient flow to minimize waiting times and improve office efficiency.
- Responding to emails.
- Processed and prepared patient billing and insurance claims.
Medical Receptionist
Woodville Medical & Dental Clinic
Merrylands, NSW
01.2017 - 08.2019
- Medical and Dental Receptionist.
Medical Receptionist
Westmead Family Medical Clinic
Westmead, NSW
02.2015 - 06.2017
- Welcoming
- Answering calls
- Scheduling appointments.
- Billing
Education
High School Diploma -
High School Certificate
Indonesia01-1995
Australian Lifesaving Academy
The Wesley Health Training
Skills
- Billing support
- Patient check-in
- Strong organizational skills
- Detail-oriented approach
- Office reception
- Customer service
References
Available upon request.
Timeline
Medical Secretary
Ramsay Clinic Wentworthville
02.2024 - Current
Medical Administrator
Coral Tree Drive Family Medical Practice
08.2022 - 12.2023
Medical Receptionist
West Ryde Marketplace Medical Centre
11.2021 - 06.2022
Administration Officer Temp
Northside Group Wentworthville Clinic
09.2021 - 11.2021
Medical Receptionist
Richmond Road Medical Centre
02.2021 - 06.2022
Medical Rceptionist
Hilltop Medical Centre
03.2020 - 05.2022
Medical Secretary Temp
St Vincent's Clinic
10.2019 - 11.2019
Medical Receptionist
Woodville Medical & Dental Clinic
01.2017 - 08.2019
Medical Receptionist
Westmead Family Medical Clinic
02.2015 - 06.2017
High School Diploma -
High School Certificate
Australian Lifesaving Academy
The Wesley Health Training