Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deya Smadi

Marion,SA

Summary

Proven Store Assistant at On the Way, adept in inventory management and customer service, significantly enhanced store efficiency and customer satisfaction. Skilled in creating appealing displays and maintaining store cleanliness, excelling in team collaboration, handling customer complaints, and fostering a positive shopping environment. Demonstrated ability to train new hires, ensuring high-quality customer assistance and store safety. Qualified factory worker with proven abilities in product processing, finishing, and packaging. Safety-oriented with great attention to detail and a high level of accuracy. Expert in performing work using specialized heavy machinery.

Overview

4
4
years of professional experience

Work History

Store Assistant

On the Way
01.2021 - 06.2022
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
  • Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
  • Facilitated smooth transactions at cash register, processing payments accurately and efficiently.
  • Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Provided training to new hires on store procedures, product knowledge, and customer service best practices.
  • Operated POS system to process payments and provide receipts.
  • Established and maintained professional relationships with customers to increase trust and rapport.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card, and check transactions to complete customer purchases.

Baking Factory Worker

Flat Bread Bakery
12.2023 - Current
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing factory floor.
  • Carefully packaged finished products and prepared for shipment.
  • Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
  • Utilized hand tools and power tools to assemble products, practicing safety measures.
  • Loaded and unloaded raw materials from trucks, ensuring timely delivery for production needs.

Education

Bachelor of Engineering - Biomedical Engineering

Flinders University
Adelaide, SA
11.2027

Skills

Customer Assistance

Customer Service

Store maintenance

Team Collaboration

Store safety

Workplace Cleanliness

Inventory Management

Stock replenishment

Product returns

Merchandise Display

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Baking Factory Worker

Flat Bread Bakery
12.2023 - Current

Store Assistant

On the Way
01.2021 - 06.2022

Bachelor of Engineering - Biomedical Engineering

Flinders University

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Deya Smadi