Dharsana CS

• Provides consultation to the organization regarding all quality-related matters.

• Implemented the ISO/IEC 17025 standard within the organization, securing accreditation from the International Accreditation Service (IAS)
• Oversight of the Laboratory Quality System: conducting internal audits, identifying deviations, and initiating preventive actions
• Proficient in conducting Root Cause Analysis, implementing Corrective and Preventive Actions (CAPA) for non-conformances, and addressing customer complaints
• Assumes responsibility for the overall quality system and standardization of procedures, managing and controlling all associated documents and records
• Proactively monitors performance metrics, conducts supplier evaluations, manages quality documentation, and drives process improvement initiatives
• Additionally, I serve as a mentor to employees and ensure strict adherence to safety compliance standards.
• Created and wrote manuals on processes for new processes.

• Holds overarching accountability for all facets of quality management
• Implements and upholds requisite quality standards across all branches in Singapore
• Contributes to the global quality team spanning 22 countries, collaborating to establish and disseminate universal quality standards throughout the organization
• Spearheaded the introduction of quality software to enhance operational efficiency
• Engages with government accreditation authorities and certification bodies to secure ISO/IEC 17025, ISO 9001, API Spec Q1, and bizsafe Level 3 certifications
• Manages the Laboratory Quality System, conducting internal audits, identifying deviations, and proactively initiating preventive actions
• Takes charge of document and record management
• Proficient in conducting Root Cause Analysis, executing Corrective and Preventive Actions (CAPA) for non-conformances, and addressing customer complaints
• Assumes overall responsibility for the quality system and standardization of procedures
• Monitors performance metrics, conducts supplier evaluations, oversees quality documentation, and spearheads continuous process improvement initiatives
• Serving as the representative to liaise with the national accreditation body, SAC SINGLAS Functions as a mentor to employees, ensuring strict adherence to safety compliance standards.

QUALITY MANAGEMENT DUTIES

• Collaborates with government accreditation authorities and certification bodies to secure ISO/IEC 17025, ISO 9001, API Spec Q1, and bizsafe Level 3 certifications
• Oversees the maintenance of the Laboratory Quality System, conducting internal audits, identifying deviations, and proactively initiating preventive actions
• Conducts Root Cause Analysis, implements Corrective and Preventive Actions (CAPA) for non-conformances, and manages customer complaints
• Assumes responsibility for the overall quality system and standardization of procedures
• Manages and controls all related documents and records
• Monitors performance metrics, conducts supplier evaluations, oversees quality documentation, and drives continuous process improvement initiatives
• Provides mentorship to employees and ensures strict adherence to safety compliance standards
• Serving as the representative to liaise with the National Accreditation Body, SAC SINGLAS

HR FUNCTIONS

• Facilitates day-to-day HR operations, encompassing tasks such as managing employment contracts, employee data, and leave records
• Collaborates with the Administration Manager in handling recruitment, training, payroll, and various general HR affairs
• Ensures the upkeep of digital records, oversees employee benefits, and manages e-HR systems
• Coordinates various activities, including meetings, interviews, HR events, and training sessions
• Conducts staff orientations and maintains updated records
• Prepares monthly payroll and compiles HR data.

QUALITY MANAGEMENT DUTIES

• Responsible for overseeing quality checks on all calibration certificates issued to customers, ensuring the delivery of error-free certificates
• Maintain quality documents and records
• Assist the Quality Manager in all quality-related matters as assigned

HR FUNCTION

• Supports daily HR operations, including employee data, leave management, and other HR tasks as assigned.