Dhaval patel

· Assist and train cashiers in tilt operations, providing excellent customer service, problem-solving and daily cash balancing operations

· Assist in balancing cash drawers and store safe as well as daily store opening and occasionally closing procedures

· Supervise and prepare daily individual paperwork and manage workflow for a team of 6 to 8 cashiers

· Balanced cash drawers, prepared store deposits, completed necessary paperwork for closing.

· Evaluates the daily performance of cashiers and deliver documented coaching observations.

· Compute and record totals of transactions daily and recorded data

· Accept and process customer returns, refund procedures with authorized assigned codes.

· Calculate total payments received during a time and reconcile this with total sales at the end of the shift.

· Answer customers’ questions and provide information on procedures or policies over the phone, email or in person.

· Ensure that each customer receives outstanding service by providing a friendly environment and encouraging the team to deliver the same.

· Maintain awareness of all product promotions, advertisements, and new product samples

· Customer service – Communicate with customers in a professional and efficient manner

· Sales - achieve weekly goals and targets set in terms of sales projections

· Handling Cash Registers, Planograms. Cross-sold banking services

· Complete all necessary documentations associated with the daily functioning of store.

· Develop positive relationship with customers and other employees as needed.

Give detail explanation about the products, Process financial agency transactions and conduct identity service transaction