Dhawar Abawi
Kellyville,NSW
Summary
Highly motivated and positive professional with a strong commitment to delivering exceptional customer service and building lasting relationships. Excellent communication skills, with the ability to engage and connect with people from all backgrounds. Known for a proactive attitude and a passion for learning. Eager to contribute to a dynamic team while continuously growing both personally and professionally.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Casual Learn To Swim Instructor
Blacktown Leisure Centre
05.2024 - Current
- Collaborated with other instructors to ensure consistency in teaching methods and maintain a high-quality learning environment.
- Delivered constructive and positive feedback to students and parents, outlining areas of improvement and celebrating achievements.
- Contributed to a fun learning atmosphere by incorporating engaging games and activities into swim lessons regularly.
- Mentored new instructors, sharing best practices and offering guidance to ensure their success in the program.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Cultivated strong relationships with parents by providing regular updates on their child's progress and addressing any concerns
- Managed class schedules efficiently, ensuring punctual start times and smooth transitions between sessions.
Sales Assistant
Hype DC
09.2023 - 01.2024
- Provided exceptional customer service and an unforgettable shopping experience for customers
- Working part of a team to achieve sales and KPI targets
- Picking and packing click and collect orders
- Assisting in maintaining the in-store operations, including housekeeping VM & cleaning required
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Service & Selling Team Member
Myer
10.2022 - 10.2023
- Gained experience with KPIs
- Greeted, welcomed and offered assistance to customers to create positive and enthusiastic customer experiences
- Answered telephone calls from customers enquiring about product information
- Organised merchandise visually with regular recovery work.
- Assisted customers at registers with sales orders, returns and exchanges.
- Monitored and restocked display inventory in line with available stock.
Pharmacy Assistant
Chemist Warehouse
02.2020 - 05.2021
- Answered telephones and provided information about products and store hours
- Kept register counter and related areas clean, neat and organised.
- Operated cash register and other front counter tasks to facilitate daily operations.
- Maintaining and replenishing stock
- Visual Merchandising of products
- Maintained energy and enthusiasm within fast-paced environment
Education
Bachelor of Commerce - International Business And Marketing
Macquarie University
Sydney, NSW01-2026
Skills
- Effective communication
- Teamwork
- Customer service experience
- Fast learner
- Initiative
- Problem solving
- Self-Reliance
- Attention to detail
- Experience with POS systems
Accomplishments
- Completed 20km Swim for Laps for Life (2024) – Participated in the Laps for Life challenge to raise awareness for youth mental health, swimming 20km to support mental health initiatives and promote physical and emotional well-being.
Certification
- HLTAID011 Provide First Aid - St John, October 2023
- Competent in HLTAID009 - Provide cardiopulmonary resusitation
- SITHFAB021 Provide Responsible Service of Alcohol (NSW), EOT - August 2023
- Working With Children Check: Issued October 2023
Timeline
Casual Learn To Swim Instructor
Blacktown Leisure Centre
05.2024 - Current
Sales Assistant
Hype DC
09.2023 - 01.2024
Service & Selling Team Member
Myer
10.2022 - 10.2023
Pharmacy Assistant
Chemist Warehouse
02.2020 - 05.2021
- HLTAID011 Provide First Aid - St John, October 2023
- Competent in HLTAID009 - Provide cardiopulmonary resusitation
- SITHFAB021 Provide Responsible Service of Alcohol (NSW), EOT - August 2023
- Working With Children Check: Issued October 2023
Bachelor of Commerce - International Business And Marketing
Macquarie University
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