Accomplished Dermal Therapist with a proven track record at Silk Laser Clinic, enhancing client satisfaction through expert laser hair removal and advanced skin care. Skilled in microdermabrasion, micro needling, medical peel and renowned for exceptional customer engagement, I've significantly contributed to salon revenue growth and client loyalty by delivering personalized, high-quality beauty solutions.
Hi, I’m
Dhika Wulandari
Maroubra,NSW
Summary
Overview
5
years of professional experience
Work History
Silk Laser Clinic
Dermal Therapist
11.2023 - Current
Job overview
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, laser hair remover, laser pigment , body treatments for optimal client results.
- Helped customers feel comfortable through conversation and personal refutability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Increased salon revenue by upselling additional services and retail products to clients.
- Educated clients on care processes and advised on further care and products.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Improved client satisfaction by providing personalized beauty treatments and consultations.
Laser Clinic Australia
Dermal Therapist
06.2022 - 11.2023
Job overview
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facial, laser hair removal optimal client results.
- Answered phone calls and emails to schedule client appointments.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
BabyDee Lash Bar
Eyelash Extension Artist
01.2020 - 12.2021
Job overview
- Developed strong rapport with clients through attentive listening skills, empathetic demeanor, and professional communication style.
- Mentored new team members, sharing knowledge of best practices in eyelash extensions application and client relations.
- Promoted salon''s brand image through consistent application of company policies, values, and aesthetics in all client interactions.
- Enhanced client satisfaction by providing high-quality eyelash extension services and maintaining a clean, comfortable environment.
- Maintained full schedule of appointments with over 30 clients per week.
Education
John Roberth PowerIndonesia
Certified from Talent Personal Development
01-2014
University Overview
Canterbury Business CollegeSydney, NSW
Certified from RSA
08-2016
University Overview
Foxy Beauty Jakarta, Indonesia
Certificate from Korean Eyelash Extensions Course
06-2019
University Overview
Eye DesignSydney, NSW
Certificate from Volume Eyelash Extensions Course
02-2020
University Overview
Canterbury Business CollegeSurry Hills, NSW
Graduate Diploma from Diploma in Travel And Tourism Management
06-2020
University Overview
Real Estate Institute NSWSydney
Certified III from Buyer Agent
05-2021
University Overview
Australasia International SchoolSydney, NSW
Graduate Diploma from Diploma in Beauty Therapy
10-2022
University Overview
Australasia International SchoolSydney, NSW
Graduate Diploma from Diploma in Beauty Therapy
07-2023
University Overview
Skills
- Specialization in Advanced Skin Care
- Expert in Laser Hair Removal
- Expert in Skin Treatments
- Skilled in Microdermabrasion Techniques
- Skilled in Micro-needling Techniques
- Medical peeling
- Customized Skincare Recommendations
- Client Support Expertise
- Customized Treatment Planning
- Infection Control Measures
- Customer Engagement Expertise
Timeline
Dermal Therapist
Silk Laser Clinic
11.2023 - Current
Dermal Therapist
Laser Clinic Australia
06.2022 - 11.2023
Eyelash Extension Artist
BabyDee Lash Bar
01.2020 - 12.2021
John Roberth Power
Certified from Talent Personal Development
Canterbury Business College
Certified from RSA
Foxy Beauty
Certificate from Korean Eyelash Extensions Course
Eye Design
Certificate from Volume Eyelash Extensions Course
Canterbury Business College
Graduate Diploma from Diploma in Travel And Tourism Management
Real Estate Institute NSW
Certified III from Buyer Agent
Australasia International School
Graduate Diploma from Diploma in Beauty Therapy
Australasia International School
Graduate Diploma from Diploma in Beauty Therapy
Similar Profiles
Zoya WongZoya Wong
Cosmetic Registered Nurse/Franchise Owner at Silk Laser ClinicCosmetic Registered Nurse/Franchise Owner at Silk Laser Clinic
Nabaa Abdel HusseinNabaa Abdel Hussein
Laser and Dermal Technician at Silk Laser ClinicLaser and Dermal Technician at Silk Laser Clinic
Nadia MohammadiNadia Mohammadi
Dermal Therapist at Silk Laser ClinicDermal Therapist at Silk Laser Clinic