Accomplished Dermal Therapist with a proven track record at Silk Laser Clinic, enhancing client satisfaction through expert laser hair removal and advanced skin care. Skilled in microdermabrasion, micro needling, medical peel and renowned for exceptional customer engagement, I've significantly contributed to salon revenue growth and client loyalty by delivering personalized, high-quality beauty solutions.
Hi, I’m
Dhika Wulandari
Maroubra,NSW
Summary
Overview
5
years of professional experience
Work History
Silk Laser Clinic
Dermal Therapist
2023.11 - Current (2 education.years_Label & 10 education.months_Label)
Job overview
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, laser hair remover, laser pigment , body treatments for optimal client results.
- Helped customers feel comfortable through conversation and personal refutability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Increased salon revenue by upselling additional services and retail products to clients.
- Educated clients on care processes and advised on further care and products.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Improved client satisfaction by providing personalized beauty treatments and consultations.
Laser Clinic Australia
Dermal Therapist
2022.06 - 2023.11 (1 education.year_Label & 5 education.months_Label)
Job overview
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facial, laser hair removal optimal client results.
- Answered phone calls and emails to schedule client appointments.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
BabyDee Lash Bar
Eyelash Extension Artist
2020.01 - 2021.12 (1 education.year_Label & 11 education.months_Label)
Job overview
- Developed strong rapport with clients through attentive listening skills, empathetic demeanor, and professional communication style.
- Mentored new team members, sharing knowledge of best practices in eyelash extensions application and client relations.
- Promoted salon''s brand image through consistent application of company policies, values, and aesthetics in all client interactions.
- Enhanced client satisfaction by providing high-quality eyelash extension services and maintaining a clean, comfortable environment.
- Maintained full schedule of appointments with over 30 clients per week.
Education
John Roberth PowerIndonesia
Certified from Talent Personal Development
2014-01
University Overview
Canterbury Business CollegeSydney, NSW
Certified from RSA
2016-08
University Overview
Foxy Beauty Jakarta, Indonesia
Certificate from Korean Eyelash Extensions Course
2019-06
University Overview
Eye DesignSydney, NSW
Certificate from Volume Eyelash Extensions Course
2020-02
University Overview
Canterbury Business CollegeSurry Hills, NSW
Graduate Diploma from Diploma in Travel And Tourism Management
2020-06
University Overview
Real Estate Institute NSWSydney
Certified III from Buyer Agent
2021-05
University Overview
Australasia International SchoolSydney, NSW
Graduate Diploma from Diploma in Beauty Therapy
2022-10
University Overview
Australasia International SchoolSydney, NSW
Graduate Diploma from Diploma in Beauty Therapy
2023-07
University Overview
Skills
- Specialization in Advanced Skin Care
- Expert in Laser Hair Removal
- Expert in Skin Treatments
- Skilled in Microdermabrasion Techniques
- Skilled in Micro-needling Techniques
- Medical peeling
- Customized Skincare Recommendations
- Client Support Expertise
- Customized Treatment Planning
- Infection Control Measures
- Customer Engagement Expertise
Timeline
Dermal Therapist
Silk Laser Clinic
2023.11 - Current (2 education.years_Label & 10 education.months_Label)
Dermal Therapist
Laser Clinic Australia
2022.06 - 2023.11 (1 education.year_Label & 5 education.months_Label)
Eyelash Extension Artist
BabyDee Lash Bar
2020.01 - 2021.12 (1 education.year_Label & 11 education.months_Label)
John Roberth Power
Certified from Talent Personal Development
Canterbury Business College
Certified from RSA
Foxy Beauty
Certificate from Korean Eyelash Extensions Course
Eye Design
Certificate from Volume Eyelash Extensions Course
Canterbury Business College
Graduate Diploma from Diploma in Travel And Tourism Management
Real Estate Institute NSW
Certified III from Buyer Agent
Australasia International School
Graduate Diploma from Diploma in Beauty Therapy
Australasia International School
Graduate Diploma from Diploma in Beauty Therapy