Summary
Work History
Education
Skills
LANGUAGES
Timeline
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Open To Work

Parastou Taheri

Cranbourne East,Victoria

Summary

Qualified Dermal Clinician with 2 years of experience as a Dermal Therapist in advanced skin treatments, client consultations, and laser-based therapies at Laser Clinics Australia – Knox Branch. Recently graduated in Dermal Science/ clinical aesthetics,from The Australasian College of Health and Wellness (ACHW), with strong clinical knowledge across skin needling, laser treatments, pigmentation management, acne treatments, and personalised skin consultations. Passionate about delivering exceptional client care, achieving treatment results, and building long-term client relationships through professional service and treatment planning.

Work History

Dermal Therapist

Laser Clinics Australia – Knox Branch
01.2024 - Current
  • Performed advanced dermal treatments including skin needling, chemical peels, LED therapy, laser rejuvenation, pigmentation treatments, and laser hair removal
  • Conducted comprehensive skin consultations and developed personalised treatment plans for acne, pigmentation, melasma, scarring, and anti-ageing concerns
  • Educated clients on pre- and post-treatment care to optimise results and maintain skin health
  • Assisted clients with product recommendations and home-care routines to support in-clinic treatments
  • Built strong client retention through excellent customer service, treatment outcomes, and professional communication
  • Maintained strict infection control, treatment protocols, and clinic compliance standards
  • Worked closely with clinic targets, sales KPIs, and rebooking strategies to support business growth

Customer Service Supervisor / Personal Shopper

Woolworths
01.2016 - Current
  • Managed customer service operations and resolved escalated customer concerns
  • Supervised staff productivity, workflow management, and delegated daily responsibilities
  • Delivered strong sales performance through upselling and product recommendations
  • Maintained excellent customer satisfaction and complaint resolution
  • Performed POS operations, cash handling, and store operations efficiently

Trainee Dermal Therapist

ACHW Clinics
02.2024 - 07.2024
  • Microdermabrasion
  • Hydrodermabrasion
  • Skin Needling
  • Plasma Fibroblast
  • IPL / Laser Hair Reduction (Soprano Titanium)
  • Laser Tattoo Removal (Harmony XL Pro)
  • Laser/IPL for Pigmentation and Vascular Removal (Harmony XL Pro)

Education

Bachelor / Graduate Qualification - Dermal Science

The Australasian College of Health and Wellness (ACHW)
01.2026

Undergraduate Certificate - Dermal Interventions

The Australasian College of Health and Wellness
01.2024

Certificate IV - Health Administration

Holmesglen Institute
01.2021

Skills

Skin Consultations & Treatment Planning

  • Clinical documentation
  • Clinical assessment
  • Therapeutic techniques
  • Behavioral interventions
  • Small group instruction
  • Direct patient care
  • Patient education
  • One-on-one instruction
  • Clinical quality improvement
  • Treatment determination
  • Evidence-based practice
  • Hands-on clinical instruction

Skin Needling

RF

Tightening and flushing

Kelereca

Laser Hair Removal

Pigmentation & Acne Management

Chemical Peels/advanced peels

LED Light Therapy

Client Retention & Rebooking

Retail Product Sales

Customer Service Excellence

Infection Control & Clinic Compliance

Building rapport

LANGUAGES

English — Fluent
Persian / Dari — Advanced

Timeline

Trainee Dermal Therapist

ACHW Clinics
02.2024 - 07.2024

Dermal Therapist

Laser Clinics Australia – Knox Branch
01.2024 - Current

Customer Service Supervisor / Personal Shopper

Woolworths
01.2016 - Current

Bachelor / Graduate Qualification - Dermal Science

The Australasian College of Health and Wellness (ACHW)

Undergraduate Certificate - Dermal Interventions

The Australasian College of Health and Wellness

Certificate IV - Health Administration

Holmesglen Institute

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Parastou Taheri