Dhrumit Raval
Perth,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Van Owner Driver
Team Global Express
11.2023 - Current
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Delivered packages to customer doorsteps and business offices.
- Served as a trusted resource for colleagues seeking advice on complex classification or regulatory questions related to hazardous materials.
- Followed security protocols when handling parcels belongings, ensuring the protection of personal property and sensitive items.
- Performed physical inventory checks on parcels, verifying accuracy before loading into flights.
Truck Driver
Unicare Health
04.2023 - 11.2023
- Ensured safe transportation of sensitive medical products via careful handling and adherence to protocols.
- Maintained accurate records of deliveries, contributing to efficient inventory management.
- Assisted in resolving delivery issues by working closely with logistics team and healthcare providers.
- Worked collaboratively with fellow drivers to enhance overall team performance in meeting deadlines and maintaining high-quality service standards.
- Developed strong relationships with clients through attentive listening skills, addressing concerns or inquiries promptly.
- Handled emergency situations professionally, exhibiting quick decision-making abilities when rerouting or prioritizing urgent deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Managed customer inquiries and complaints in polite and professional manner.
Heavy Truck Driver
Westbuild Products
04.2023 - 05.2023
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Increased customer satisfaction with punctual deliveries and professional communication during pick-ups and dropoffs.
- Collaborated with dispatch teams to ensure timely coordination of pick-up and delivery assignments.
- Navigated challenging roadways and adapted quickly to detours or route changes, ensuring no delays in meeting deadlines.
- Secured loads properly using straps, chains, or other equipment to prevent damage during transit.
- Maintained open lines of communication with supervisors about any issues related to truck performance or potential hazards on the road.
Customer Service Representative & Console Operator
United Petroleum
11.2022 - 04.2023
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Excellent abilities with handling cash, check, credit card, gift card, or store credit payments from customers.
- Contributed to team success by completing jobs quickly and accurately
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Performs heavy cleaning duties, including cleaning floors, washing walls and glass, dusting office furniture, and removing trash.
- Taking food and beverage orders and accurately entering them into the ordering system.
- Checked personal identifications during alcohol and tobacco sales
- Determined customer needs by asking relevant questions and listening actively to responses.
- Maintained energy and enthusiasm in fast-paced environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Remained calm and composed in tense situations involving angry or upset customers
Flow Coordinator & Operator
DHL Supply Chain
02.2022 - 09.2022
- Maintained workload statistics and other data for departmental records.
- Supervised shipping and receiving, distribution, and workplace safety.
- Completed daily operations on time and maintained high standards of accuracy.
- Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Rejected materials, components and finished products and documented reasons
Quality Inspector
Caterpillar
08.2021 - 02.2022
- Performed daily process walks on assigned process area
- Maintained safety and good housekeeping on assigned shift at all times
- Held responsibility for quality control of materials in the warehouse and made sure they were damaged
- Inspected scats on a assembly line making sure they were turned on nor damaged before been shipped
- Safety rules observed, also quality assurance techniques TQM
- Customer's Support & Management, Wildwood Restaurants ,
- Effectively coordinated daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction
- Worked to support the senior creative staff with day-to-day tasks.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
Food Quality Controller
Oakland International
11.2020 - 07.2021
- Closely monitored productions, processes and operations to determine improvements required, making suggestion
- Used excellent problems-solving and analytical thinking to resolve quality-related issues under tight deadlines
- Assessed premises to ensure food storage and labelling was accurate and sufficient, providing further education to establishment owners as required
- Tracked findings, completed documentation and generated reports.
- Used coordination and planning skills to achieve results according to schedule.
Shadow worker
Health Care , Blue Bird
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Education
Bachelor of Arts - Photographic, Film, And Video Technology
Kalapurnam Institute
Ahmedabad, India09.2016
Skills
- Customer Service
- Health & Safety
- Cash Handling
- Manual Handling , Driving & Load Restraints
- Complex Problem Solving
- DOT Requirements
- GPS and Route Planning
- Time Management
- Logistics and Transportation
- Flight Parcel Lodgement
Licences & Certifications
- WA Driver Licence
Class HR-B
- Evidence of Full Covid-19 Vaccination
- Goods & Marine Transit Transport Insurance
- Electric Reach ( D1 )
- Pedestrian Pallet Truck
- Lollop Truck
- PPE
- ABN & GST Register
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Van Owner Driver
Team Global Express
11.2023 - Current
Truck Driver
Unicare Health
04.2023 - 11.2023
Heavy Truck Driver
Westbuild Products
04.2023 - 05.2023
Customer Service Representative & Console Operator
United Petroleum
11.2022 - 04.2023
Flow Coordinator & Operator
DHL Supply Chain
02.2022 - 09.2022
Quality Inspector
Caterpillar
08.2021 - 02.2022
Food Quality Controller
Oakland International
11.2020 - 07.2021
Shadow worker
Health Care , Blue Bird
Bachelor of Arts - Photographic, Film, And Video Technology
Kalapurnam Institute
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