Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Languages
Timeline
Generic

DHRUVDIPKUMAR PANDYA

Modbury,SA

Summary

Highly motivated, able to multi-task, prioritize workload under pressure, and increase pace as workload demands. Excellent interpersonal skills, with the ability to build rapport and develop regular relationships. Team player noted for volunteering to work additional shifts in another department. Able to work within a group or as an individual. I like to work with potential and with responsibility. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

TELSTRA RETAIL CONSULTANT

Telstra Store Northpark
10.2023 - Current
  • Foster strong responsiveness, and a commitment to delivering measurable results client relationships through clear communication.
  • Managed inventory levels, ensuring optimal stock availability for high-demand products.
  • Stayed current on industry trends and product knowledge to provide informed recommendations to customers looking for specific items or solutions.

COSTUMER INBOUND SERVICE TEAM MEMBER

Probe Group Cx
02.2023 - 06.2023
  • A customer regarding their product, billing, account.
  • Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
  • Handled customer inquiries with professionalism, addressing concerns promptly to ensure their satisfaction.
  • Supported fellow team members during high-volume periods by effectively multitasking between various roles when needed.

TELSTRA INBOUND SALES TEAM MEMBER

TSA Group
02.2022 - 02.2023
  • Products and services using solid arguments to prospective customers.
  • Contributed to team success by completing jobs quickly and accurately.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

ASSISTANT ENGINEER

Project Implementation Unit, Gandhinagar (Health)
08.2015 - 12.2021
  • Inspect design specifications project sites and monitor safety progress sanitation and standards.
  • Assisted in the development of technical specifications for engineering projects, ensuring accuracy and adherence to established guidelines.
  • Contributed to successful project completion by assisting with on-site inspections, testing, and quality control measures.
  • Assisted in development, design and execution of projects.
  • Provided technical support during construction phases of a project including field supervision or inspection services.
  • Enhanced system reliability with thorough testing procedures and diligent attention to detail in design modifications.
  • Assisted in the preparation of comprehensive budgets for engineering projects while monitoring expenditures to ensure adherence to financial constraints.
  • Consulted with other disciplines and clients to resolve issues effectively.
  • Assisted engineers with inspections of finished construction.
  • Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
  • Documented and developed engineering procedures and processes.

SITE ENGINEER

PSP Project Ltd
10.2014 - 08.2015
  • Inspects a variety of construction projects for conformance with contract plans and specifications.
  • Checked technical designs and drawings for adherence to standards.
  • Recorded daily events and activities in site diary to evaluate process and improve productivity.
  • Oversaw quality control and health and safety matters for construction teams.
  • Coordinated with subcontractors ensuring their work met project specifications as well as monitored their progress towards completion deadlines.
  • Created work schedules and adjusted as needed to meet project deadlines and keep shifts properly staffed.

Education

MBA - Hospitality Administration And Management

VICTORIAN INSTITUTE OF TECHNOLOGY
Adelaide, SA
11.2024

Bachelor of Engineering Civil Engineering -

ALPHA COLLEGE OF ENGINEERING AND TECHNOLOGY
07.2014

Skills

  • Microsoft Office
  • Communication
  • Teamwork
  • Estimating Construction projects
  • Time management
  • Quick Decision
  • Time Management
  • Problem-Solving
  • Store operations
  • Sales strategy development
  • Performance Analysis

Websites

Certification

  • Auto CAD
  • White Card

References

  • Gurpreet, Team Leader, TSA Inbound Sales, s.gurpreet0208@gmail.com
  • Thomas McNamara, Chanel Manager, Probe group Cx, Thomas.mcnamara@probegroup.com.au
  • Rayon Mclean, Store Manager, Telstra Northpark, SA, Rayon.Mclean@team.telstra.com
  • Mr. N R Patel, Executive Engineer, PIU-Mehsana, Gujrat, IND, exenpiumsn1@gmail.com
  • PSP Project LTD, pspprojects@yahoo.com

Languages

Hindi
Full Professional
Gujarati
Native or Bilingual
English
Full Professional

Timeline

TELSTRA RETAIL CONSULTANT

Telstra Store Northpark
10.2023 - Current

COSTUMER INBOUND SERVICE TEAM MEMBER

Probe Group Cx
02.2023 - 06.2023

TELSTRA INBOUND SALES TEAM MEMBER

TSA Group
02.2022 - 02.2023

ASSISTANT ENGINEER

Project Implementation Unit, Gandhinagar (Health)
08.2015 - 12.2021

SITE ENGINEER

PSP Project Ltd
10.2014 - 08.2015

MBA - Hospitality Administration And Management

VICTORIAN INSTITUTE OF TECHNOLOGY

Bachelor of Engineering Civil Engineering -

ALPHA COLLEGE OF ENGINEERING AND TECHNOLOGY

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