Summary
Overview
Work History
Education
Skills
Timeline
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Diana Flammia

Hoxton Park,NSW

Summary

Adept at fostering regulatory compliance and enhancing operational efficiency, my tenure at Woolworths Supermarket has honed my skills in compliance monitoring and internal audits. Demonstrating a keen ability to manage complex payroll systems and lead cross-functional teams, I've driven compliance improvements and achieved significant cost savings, showcasing my analytical prowess and collaborative spirit.

Overview

25
25
years of professional experience

Work History

Bakery Manager

Woolworths Supermarket
08.2023 - Current
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.

Store Service Compliance Officer

Woolworths Supermarket
02.2020 - 08.2023
  • Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
  • Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
  • Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.

Payroll Officer

Woolworths Supermarket
11.1999 - 08.2023
  • Collaborated with HR department to ensure accurate employee records, benefit deductions, and leave balances.
  • Managed payroll data entry and processing for Number employees to comply with predetermined company guidelines.
  • Managed end-to-end processing of bi-weekly and monthly payrolls for a diverse workforce within strict deadlines.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Provided exceptional customer service by responding to employee inquiries regarding payslips, deductions, taxes, and benefits in a timely manner.
  • Maintained confidentiality by securely storing sensitive employee information according to established data protection protocols.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Supported employees during transitions such as promotions or terminations by ensuring proper adjustments were made in their payrolls.
  • Improved payroll accuracy by thoroughly reviewing timesheets and addressing discrepancies.
  • Reviewed time records for Number employees to verify accuracy of information.
  • Streamlined the payroll process for increased efficiency through implementing new software tools.
  • Kept management informed about important changes in tax laws that could impact company finances or operations.
  • Managed garnishments, deductions, and other adjustments to ensure accurate payroll calculations and compliance with legal requirements.
  • Resolved complex payroll issues promptly, maintaining a high level of employee satisfaction.
  • Played a key role in implementing a new timekeeping system that led to more accurate reporting of hours worked across departments.
  • Conducted regular audits of payroll processes to identify areas for improvement and maintain best practices.
  • Successfully transitioned the company to a new payroll service provider by coordinating data migration efforts and training staff on new processes.

Education

Year 12 Graduate -

Bossley Park High School
Bossley Park, NSW

Skills

  • Compliance monitoring
  • Document review
  • Auditing processes
  • Internal audits

    • Compliance reviews

Timeline

Bakery Manager

Woolworths Supermarket
08.2023 - Current

Store Service Compliance Officer

Woolworths Supermarket
02.2020 - 08.2023

Payroll Officer

Woolworths Supermarket
11.1999 - 08.2023

Year 12 Graduate -

Bossley Park High School

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Diana Flammia