Diana Areli Aguilera Arizmendi
Revesby,NSW
Summary
Hospitality professional with robust experience in delivering exceptional guest services and ensuring smooth operations. Strong focus on teamwork and achieving results, adaptable to changing needs. Skilled in customer engagement, conflict resolution, and maintaining high standards of cleanliness and organization. Reliable and efficient, bringing positive attitude to every challenge.
Overview
4
4
years of professional experience
Work History
Hospitality Team Member
Shake Shack
03.2022 - 05.2024
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
- Maintained clean and organised public areas, contributing to a positive atmosphere for both guests and staff.
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
Chef Assistant
Quesadillas Y Tacos La Chiva
08.2020 - 01.2022
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Assisted the head chef in menu planning for optimal ingredient utilisation and minimised food waste.
- Maintained a clean and organised workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
Education
Associate of Arts - Applied Linguistics
Sydney English Language Academy
Sydney, NSW03-2026
Skills
- Strong teamwork
- Food safety awareness
- Reliability and punctuality
- Initiative and Self-motivation
- Professional appearance
- Housekeeping standards
- Hospitality services
- Teamwork and collaboration
- Time management
- Customer service
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Hospitality Team Member
Shake Shack
03.2022 - 05.2024
Chef Assistant
Quesadillas Y Tacos La Chiva
08.2020 - 01.2022
Associate of Arts - Applied Linguistics
Sydney English Language Academy
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