Diego Vargas
Self Employed
Melbourne,VIC
1
Language
1
Certification
5
years of professional experience
Motivated Retail and Cinema Professional experienced in customer service and operational management within entertainment industry. Delivered impactful results through adaptability and strong interpersonal skills in fast-paced environments. Contributed to team success by maintaining high standards, engaging customers effectively, and mastering new technical skills.
Work History
Cinema Worker
5 Months- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Operated ticketing and concession systems efficiently, enhancing overall transaction speed.
- Trained new staff on cinema protocols and service standards, promoting team consistency.
- Managed inventory of concessions, minimizing waste through effective stock rotation practices.
- Managed inventory efficiently, ensuring adequate stock levels of food, beverages, and supplies at all times.
- Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
- Handled customer inquiries professionally and knowledgeably, resolving issues promptly to maintain positive relationships with patrons.
- Collaborated with team members to maintain theater cleanliness during busy periods, resulting in higher guest satisfaction ratings.
- Assisted guests with ticket purchases and seating arrangements for optimal viewing experiences.
Frontline Food Service Attendant
1 Year 7 Months- Delivered fast, friendly customer service in a high-volume hospitality environment, ensuring a positive dining experience for all patrons.
- Handled cash and operated point-of-sale (POS) systems accurately, ensuring smooth transaction processes.
- Managed food preparation, restocking, and inventory rotation to support daily operations.
- Coordinated food preparation, restocking, and inventory rotation to ensure seamless daily operations.
- Assisted in maintaining a clean and organized workspace in line with health and safety requirements.
- Adapted quickly to changing demands, working effectively both independently and as part of a team during peak trading periods.
Residential/Garden Lawn Maintenance
4 Years 8 Months- Delivered professional lawn mowing and edging services to residential properties, ensuring a well-presented and tidy outdoor appearance.
- Maintained and operated petrol-powered equipment, ensuring optimal performance for efficient lawn care.
- Conducted routine yard maintenance tasks to enhance property appearance. such as trimming, debris removal, and seasonal garden care for both front and back yards.
Crew Member Cook
5 Months- Operated kitchen equipment to prepare high-quality food items efficiently.
- Maintained cleanliness and organization of kitchen and workstations.
- Collaborated with team members to ensure timely service during peak hours.
- Adhered to health and safety regulations to uphold food safety standards.
- Developed recipes and improved menu offerings based on customer feedback.
- Coordinated with management to streamline kitchen operations for efficiency gains.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
- Kept kitchen up to code for health and safety inspections.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Sales/Customer Service Cashier
1 Year- Delivered front-of-house customer service, enhancing customer experience by serving ice cream, shakes, and cakes.
- Coordinated orders via third-party delivery platforms (Uber Eats, Menu Log), ensuring timely and accurate fulfillment.
- Operated Point of Sale (POS) systems efficiently.
- Managed orders via third-party delivery platforms (Uber Eats, Menu Log).
- Maintained cleanliness of the checkout area, including sweeping floors and emptying trash.
- Restocked shelves, racks, cases, bins, and tables with merchandise.
- Restocked merchandise on shelves, racks, cases, and tables, maintaining product availability for customers.
Education
VCE - Year 12
Bachelor - Criminology
Skills
Customer Service
POS System Operation
Cash Handling
Food safety
Transaction Management
Inventory management
Merchandise Restocking
Hygiene Standards
Cleanliness management
Merchandise Restocking
Customer Engagement
Certification
- RSA Certificate - 9/12/2025
Languages
Spanish
Limited Working
Timeline
Cinema Worker
Hoyts Cinemas
04.2026 - CurrentRead More
Crew Member Cook
Royal Stacks
12.2025 - 05.2026Read More
Frontline Food Service Attendant
Dimmie Den
02.2025 - CurrentRead More
Sales/Customer Service Cashier
Cold Rock Ice Creamery
11.2023 - 11.2024Read More
Residential/Garden Lawn Maintenance
Self Employed
01.2022 - CurrentRead More
Buckley Park College
VCE from Year 12
Read More
Victoria University
Bachelor from Criminology
Read More