SOPHIE SMITH
Cottesloe
Summary
Adept Master Builder with a proven track record at Bricks4 Kidz, specialising in engaging and educating children aged 4- 14 from diverse backgrounds. Certified in child safety, my approach combines confident public speaking with a friendly demeanour, ensuring a welcoming environment that fosters learning and teamwork. Continuously enhancing qualifications to inspire and lead effectively. I have lived in many diverse areas and met many lovely people. I love meeting new people and making new friends as well as connecting with others. My friends and family know me for my creativity and spirit that shines through all I do. I am also a professional cinema worker prepared for roles in customer service, operations, and technical tasks. Skilled in providing exceptional guest experiences, handling ticketing and concessions, and maintaining clean, organised facilities. Strong focus on team collaboration and flexibility with changing needs, ensuring smooth operations and reliable service. Known for effective communication and problem-solving abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cinema Worker
Hoyts Cinemas
09.2024 - Current
- Managed inventory efficiently, ensuring adequate stock levels of food, beverages, and supplies at all times.
- Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
- Handled customer inquiries professionally and knowledgeably, resolving issues promptly to maintain positive relationships with patrons. Able to go above and beyond for guests and is ready to help whenever possible.
- Collaborated with team members to maintain theatre cleanliness during busy periods, resulting in higher guest satisfaction ratings.
- Delivered timely information updates to customers regarding scheduling changes or special events taking place at the cinema complex.
- Promoted upcoming movie releases using engaging signage and displays that captured the attention of potential viewers.
MASTER BUILDER
Bricks4 Kidz
03.2024 - Current
- Experienced with younger kids ages ranging from4-14
- Experienced with leading, teaching, observing and working with others
- Worked with kids of diverse backgrounds
- Certified with a working with children’s check and is up to date
- Supported children''s social development by facilitating interactions among peers during group activities.
- Provided one-on-one assistance to children who required additional support or accommodations due to special needs or circumstances.
Education
High School Diploma -
Shenton College
Shenton Park10.2024
Skills
- Food safety
- Cleanliness maintenance
- Cash handling expertise
- Adaptability and resilience
- Sales promotion
- Marketing support
- Scheduling flexibility
- Strong work ethic
- Excellent customer service
- Positive attitude
- Teamwork and collaboration
- Customer service
- Listening skills
- Cleaning and sanitizing
Certification
- Lab skills III
- Forensic Science IV
- Bronze Medalian
- CPR Certification - American Heart Association.
Timeline
Cinema Worker
Hoyts Cinemas
09.2024 - Current
MASTER BUILDER
Bricks4 Kidz
03.2024 - Current
- Lab skills III
- Forensic Science IV
- Bronze Medalian
- CPR Certification - American Heart Association.
High School Diploma -
Shenton College
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