Diem Le
Blair Athol,Australia
Summary
Senior SHEQ advisor with expertise in HSE compliance and risk management. Led audits and incident investigations that improved quality assurance and fostered continuous improvement. Collaborated with teams to deliver impactful training and support, enhancing operational standards and compliance.
Overview
8
8
years of professional experience
Work History
Senior SHEQ Advisor
Ventia
04.2024 - Current
- Led root-cause incident investigations, providing SHEQ support and guidance to site teams to enhance safety practices.
- Conducted audits, inspections, and operational risk reviews to ensure adherence to contractual, legislative, and organisational requirements.
- Implemented and led annual assurance audit schedules across multiple contracts to verify compliance and drive continuous improvement.
- Developed and enhanced HSE procedures in collaboration with site leaders and operational teams, ensuring compliance and operational effectiveness.
- Performed risk assessments and evaluated existing controls, recommending improvements to strengthen risk management strategies.
- Olympic Dam (BHPIO), BHPWAIO & QGC
Assessment Training & Technical Support Officer
Dept. of Human Services
07.2020 - 06.2024
- Delivered training to ensure assessment team members were fully conversant with the legislation, regulations, guidelines, and other key information underpinning the assessment of screening applications.
- Applied strong knowledge of child protection, criminal history frameworks, relevant legislation, investigative methodologies, and the justice and social work sectors to support accurate and effective service delivery.
- Inducted and onboarded more than 50 staff across various roles within nine months, meeting tight deadlines through the development of a flexible onboarding and training program and effective collaboration with internal and external stakeholders (including the Department for Child Protection).
- Prepared and coordinated high-quality written documentation—such as briefs and reports—by synthesizing information from diverse sources (e.g., child protection material and criminal history).
- Trained staff to make assessment determinations in line with their delegated authority using decision matrices, facilitating escalation of assessments requiring higher-level review based on information from government and non-government sources.
- Provided coaching and mentoring to team members on key aspects of their role, including gathering, analysing, and summarising multiple information sources into clear and accurate briefings with outcome recommendations; delivered detailed, constructive written and verbal feedback to staff and team leaders.
- Audited assessments and supporting briefs completed by staff at various levels to ensure completion of all required checks and adherence to quality standards.
- Supported management in identifying emerging trends and recurring themes—both at the individual and team level—to inform targeted feedback and shape future training and coaching strategies.
- Developed training materials and resources for assessment staff, including assessment briefings and triage processes, to enhance understanding and application of assessment protocols.
- Designed scenario-based interview questions and practical simulation tasks to more effectively evaluate candidates’ suitability for the role.
- Coordinated and planned all recruitment-related meetings, ensuring full compliance with relevant policies and procedures during panel discussions, report preparation, scoring, collation of candidate responses, and delivery of feedback.
Team Leader – Assessment
Dept. of Human Services
01.2020 - 12.2020
- Provided specialist advice to leadership on assessments and critical decision-making.
- Led staff in conducting screening assessments for child protection and criminal history to ensure compliance and thoroughness.
- Reviewed and prepared procedural fairness letters and prohibition notices to uphold regulatory standards and support decision-making.
Assessment Officer
Dept. of Human Services
04.2018 - 07.2020
- Facilitated assessment activities and implemented process improvements to enhance efficiency.
- Mentored and trained team members to improve assessment capability.
- Produced concise briefing reports to inform decision-making based on legislation and guidelines.
Education
Certificate IV in Work Health & Safety -
Churchill Education
01.2024
Certificate IV in Training & Assessment -
TAFE SA
01.2022
Bachelor of Psychology (Honours) -
University of South Australia
01.2014
Certificate III in Disability Services -
Stanton Institute
01.2014
Certificate III in Community Services -
Training Innovation & Enterprise
01.2014
Skills
- HSE compliance
- Risk management
- Incident investigation
- Audit coordination
- Quality assurance
- Team collaboration
Training
- First Aid Training, St John Ambulance Australia, 2025
- Four wheel drive training, Eureka 4WD training, 2025
- Firefighting training, Aveling, 2024
Licences
- HR licence
- Unrestricted C licence
Timeline
Senior SHEQ Advisor
Ventia
04.2024 - Current
Assessment Training & Technical Support Officer
Dept. of Human Services
07.2020 - 06.2024
Team Leader – Assessment
Dept. of Human Services
01.2020 - 12.2020
Assessment Officer
Dept. of Human Services
04.2018 - 07.2020
Certificate IV in Work Health & Safety -
Churchill Education
Certificate IV in Training & Assessment -
TAFE SA
Bachelor of Psychology (Honours) -
University of South Australia
Certificate III in Disability Services -
Stanton Institute
Certificate III in Community Services -
Training Innovation & Enterprise