Dieu LInh Vu
Telarah,NSW
Summary
Adept Professional Nail Technician with a proven track record at Star Nails And Beauty Green Hill, enhancing client retention through exceptional customer service and meticulous attention to detail. Excelled in upselling, teamwork, and operations leadership, significantly contributing to team sales targets. Skilled in electric file usage and known for creative nail designs, fostering strong customer loyalty and satisfaction.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Professional Nail Technician
Star Nails And Beauty Green Hill
08.2022 - 08.2024
- Expanded clientele base through referrals from satisfied customers who appreciated meticulous attention to detail in every service provided.
- Promoted salon''s reputation with creative nail designs that matched clients'' preferences and personal style.
- Contributed to team sales targets by recommending and promoting appropriate retail products for at-home nail care.
- Fostered a welcoming atmosphere by engaging in friendly conversation during appointments, creating lasting connections with customers.
- Maintained inventory of supplies, anticipating needs, and placing orders to ensure adequate stock levels at all times.
- Increased client retention through excellent communication skills and personalized nail care recommendations.
- Delivered top-notch hygiene standards by maintaining a clean, sanitized, and organized work station.
Professional Nail Technician
Get Polished
06.2020 - 07.2022
- Strengthened customer loyalty with outstanding time management, ensuring appointments were completed on schedule without compromising quality.
- Showcased artistic talent through customized freehand nail art designs tailored to individual client requests or special occasions.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
Cashier
Organic Food Shop
11.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
SYDNEY INTERNATONAL BUSSINESS COLLEGE
07.2021 - 08.2022
Skills
Electric file usage
Upselling products and services
Customer Service
Problem-solving skills
Operations leadership
Teamwork and Collaboration
Multitasking Abilities
Organizational Skills
hobbies
Traveling new countries to explore new diverse culture, cuisine and tradition
Reading books in spare time
Learning New Language
Dancing
Music
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Chinese (Mandarin)
Elementary
Timeline
Professional Nail Technician
Star Nails And Beauty Green Hill
08.2022 - 08.2024
SYDNEY INTERNATONAL BUSSINESS COLLEGE
07.2021 - 08.2022
Professional Nail Technician
Get Polished
06.2020 - 07.2022
Cashier
Organic Food Shop
11.2019 - 02.2020
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