Dynamic and dedicated Professional Nail Technician with a proven track record at Glamorous Nails and Beauty. Renowned for exceptional nail repair and advanced nail art techniques, I excel in client service and time management, fostering loyalty through personalized care and creative designs. Committed to enhancing customer satisfaction and training new talent in the industry.
Work History
Professional Nail Technician
Glamorous Nails and Beauty
Built trust with clients by conducting thorough consultations to assess their nail health, preferences, and desired outcomes before beginning any service.
Promoted salon''s reputation with creative nail designs that matched clients'' preferences and personal style.
Fostered a welcoming atmosphere by engaging in friendly conversation during appointments, creating lasting connections with customers.
Strengthened customer loyalty with outstanding time management, ensuring appointments were completed on schedule without compromising quality.
Gained a reputation for consistently delivering exceptional results in nail repair and restoration services for clients with damaged or weakened nails.
Developed professional relationships with clients by addressing concerns and resolving issues promptly.
Increased client retention through excellent communication skills and personalized nail care recommendations.
Enhanced customer satisfaction by providing high-quality manicure and pedicure services.
Maintained inventory of supplies, anticipating needs, and placing orders to ensure adequate stock levels at all times.
Assisted in training new nail technicians, sharing industry knowledge and best practices for exceptional service delivery.
Contributed to team sales targets by recommending and promoting appropriate retail products for at-home nail care.
Education
MBA -
Kaplan Business School
Docklands, VIC
10.2021
Skills
Electric file usage
Dip powder technique
Manicure and pedicure
Acrylic nail enhancements
Paraffin wax treatments
Builder gel extensions
Eyelashes extensions
Advanced nail art
Customer service
Time management
Product knowledge
Training and coaching
Overview
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11 Years experience in Nails industry ( 2014 to 2025 )
RETAIL SALES MERCHANDISER/CUSTOMER SERVICE/BRAIDER at Total Glamorous Beauty SalonRETAIL SALES MERCHANDISER/CUSTOMER SERVICE/BRAIDER at Total Glamorous Beauty Salon