Summary
Work History
Education
Skills
Overview
Timeline
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Thi Tram Anh Pham

Braybrook,VIC

Summary

Dynamic and dedicated Professional Nail Technician with a proven track record at Glamorous Nails and Beauty. Renowned for exceptional nail repair and advanced nail art techniques, I excel in client service and time management, fostering loyalty through personalized care and creative designs. Committed to enhancing customer satisfaction and training new talent in the industry.

Work History

Professional Nail Technician

Glamorous Nails and Beauty
  • Built trust with clients by conducting thorough consultations to assess their nail health, preferences, and desired outcomes before beginning any service.
  • Promoted salon''s reputation with creative nail designs that matched clients'' preferences and personal style.
  • Fostered a welcoming atmosphere by engaging in friendly conversation during appointments, creating lasting connections with customers.
  • Strengthened customer loyalty with outstanding time management, ensuring appointments were completed on schedule without compromising quality.
  • Gained a reputation for consistently delivering exceptional results in nail repair and restoration services for clients with damaged or weakened nails.
  • Developed professional relationships with clients by addressing concerns and resolving issues promptly.
  • Increased client retention through excellent communication skills and personalized nail care recommendations.
  • Enhanced customer satisfaction by providing high-quality manicure and pedicure services.
  • Maintained inventory of supplies, anticipating needs, and placing orders to ensure adequate stock levels at all times.
  • Assisted in training new nail technicians, sharing industry knowledge and best practices for exceptional service delivery.
  • Contributed to team sales targets by recommending and promoting appropriate retail products for at-home nail care.

Education

MBA -

Kaplan Business School
Docklands, VIC
10.2021

Skills

  • Electric file usage
  • Dip powder technique
  • Manicure and pedicure
  • Acrylic nail enhancements
  • Paraffin wax treatments
  • Builder gel extensions
  • Eyelashes extensions
  • Advanced nail art
  • Customer service
  • Time management
  • Product knowledge
  • Training and coaching

Overview

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11 Years experience in Nails industry ( 2014 to 2025 )

Timeline

Professional Nail Technician

Glamorous Nails and Beauty

MBA -

Kaplan Business School
Thi Tram Anh Pham