Dijana Buhac
Melbourne
Summary
Hardworking, outgoing and reliable candidate offering trainability and great customer service skills. Delivers food promptly and professionally, maintaining safe food handling and sanitation standards ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Willing to take on any task to support team and help business excell, offering a strong outgoing personality with excellent communication and work ethic skills and stays on top of demands in fast-paced environments maintaining organized, clean and safe work areas with diligent attention to important details. Remains flexible and patient when communicating with guests and staff.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista / waitress
Chocolateria San churro
10.2022 - Current
- Made sure food is delivered to the highest standard
- Performed duties in accordance with all standards, policies and regulatory guidelines to promote a safe working environment
- Delivered great customer service by listening to concerns and answering questions
- Maintained customer satisfaction
- Opening and closing of the store
- Greeted customers, discussing specials and building immediate positive connections with customers
- Prepared and served coffee, tea, hot chocolate and shakes
- Trained new workers in correct use of equipment, customer service techniques and beverage recipes.
Education
11-12 -
Catholic regional college
Sydenham, vicDiploma -
Early childhood education
Victoria University, SunshineSkills
- Am able to work in fast paced/ high stress environments
- Flexible and adaptable
- Active listener
- Good problem solving and decision making skills
- Great Customer service
- Leadership skills
- Friendly and outgoing
- Upselling techniques
- Organized
Certification
- Certificate in CPR
- Working with children's check
- Food safety certificate
Timeline
Barista / waitress
Chocolateria San churro
10.2022 - Current
11-12 -
Catholic regional college
Diploma -
Early childhood education
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