Diksha Dhungana
Adelaide,SA
Summary
Adept at enhancing customer experiences and kitchen efficiency, I leveraged my cooking and customer service skills at The Broadway Kiosk to maintain 100% restaurant cleanliness and handle special dietary requests. Specializing in food presentation and allergen awareness, I consistently prioritized safety and quality, significantly contributing to positive customer feedback and loyalty.
Overview
4
4
years of professional experience
Work History
Cook
The Broadway Kiosk
Glenelg, SA
06.2023 - Current
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Cleaned and washed all utensils, preparation equipment cutting boards and counters.
- Maintained high standards of sanitation throughout the kitchen area through proper cleaning practices and routine inspections.
- Prepared custom orders for customers with dietary restrictions or allergies, ensuring their meals were safe for consumption.
- Unpacked and stored supplies in refrigerators, cupboards, and storage areas to maintain proper inventory.
- Collaborated with team members to assist the prep team before rush hour.Completed 100% of restaurant cleanliness.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Head Waiter
Foodwood
Goodwood, SA
01.2023 - 11.2023
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue.
Cook
Agapi Greek Cuisine
Hyde Park
07.2022 - 04.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Housekeeper
Holiday Inn Express Adelaide
Adelaide, SA
09.2022 - 03.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Cook
Hotel Red Carpet
Nepal
10.2020 - 01.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve fo
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Communicated closely with servers to fully understand special orders for customers.
Education
Cookery
Nova Institute of Technology
Adelaide, SA11.2025
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Knife Skills
- Food presentation
- Grilling
- Food plating and presentation
- Hospitality service expertise
- Grilling expertise
- Allergen awareness
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working
Additional Information
Reference
- Suman Bhetal (owner of the Foodwood restaurant)
0424984240
suman@cnfcacility.com.au
- Anthony McAllister-Davis (manager of the Broadway kiosk )
042051233
- Qudsia (supervisor of the Holiday Inn Express)
qidsia.km@yahoo.com
Timeline
Cook
The Broadway Kiosk
06.2023 - Current
Head Waiter
Foodwood
01.2023 - 11.2023
Housekeeper
Holiday Inn Express Adelaide
09.2022 - 03.2023
Cook
Agapi Greek Cuisine
07.2022 - 04.2023
Cook
Hotel Red Carpet
10.2020 - 01.2022
Cookery
Nova Institute of Technology