Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Diksha Prasad

Medical Receptionist
Sydney,NSW
Diksha Prasad

Summary

Upon graduating with a Bachelor of Medical Science, I've found that my degree has provided me with a myriad of scientific skills and proficiencies including laboratory techniques. I'm proficient in conducting laboratory and field experiments and am informed on research methods, assays and data collection procedures. I have strong communication skills both verbally and written which are exemplified in my report writing and presentation delivery skills.


My previous roles in hospitality and retail have amplified my interpersonal skills. I create meaningful and personalised interactions with clients, ensuring their needs are met with empathy and efficiency. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.

Overview

3
years of professional experience

Work History

Health Promise Medical Centre
Sydney, NSW

Medical receptionist
02.2024 - Current

Job overview

  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

Sephora

Sephora Beauty Assistant
09.2023 - Current

Job overview

  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used in-store system to locate inventory and place special orders for customers.

Mecca Maxima

Store Host
10.2022 - 01.2023

Job overview

  • Arranged and organized store merchandise and supplies.
  • Computed purchases and received and processed cash or credit payment.
  • Provided assistance to front-line cashiers during busy time periods.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Four Hands Pizza Bar and Grill

Front of House Waitress
11.2021 - 06.2022

Job overview

  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Macquarie University
Sydney, NSW

Bachelor of Medical Science from Neuroscience
03.2023

University Overview

  • Studied: Advanced Biochemistry, Molecular Biology and Genomics, Clinical Neuroscience, Pharmacology.
  • Delivering seminar style research project presentations
  • Writing research reports utilising data collection techniques and analysis

Central Coast Grammar School
Erina Heights, NSW

High School Diploma
11.2018

Skills

  • Strong Attention to Detail
  • Communication and Interpersonal Skills
  • Result Interpretation and analysis
  • Laboratory Equipment Functions
  • Time Management
  • Research
  • Problem-Solving
  • Proficient user of Microsoft Word and Excel

Accomplishments

  • Highly Commended Student Prize for the Faculty of Science and Engineering (2021 Professor Judyth Sachs PACE Prizes)
  • Consistently maintained high customer satisfaction ratings at Mecca Maxima for providing personalized and efficient services

Timeline

Medical receptionist

Health Promise Medical Centre
02.2024 - Current

Sephora Beauty Assistant

Sephora
09.2023 - Current

Store Host

Mecca Maxima
10.2022 - 01.2023

Front of House Waitress

Four Hands Pizza Bar and Grill
11.2021 - 06.2022

Macquarie University

Bachelor of Medical Science from Neuroscience

Central Coast Grammar School

High School Diploma
Diksha PrasadMedical Receptionist