Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dilara Meral Oexemann

Cairns,QLD

Summary

Hardworking Bartender with experience working in several bars, restaurants, and hotels. I am committed to upholding the highest standards of customer service and safe food and drink handling practices. My background in psychology allows for good communication skills and a general understanding of social skills (people say bartending is similar to giving therapy right?). I am a well-versed bartender with a diverse menu of memorized drink recipes that I learned at the European Bartender Course in Sydney where I graduated with the highest grade ever achieved.

Overview

9
9
years of professional experience

Work History

Bartender Shift Manager

Aran Irish Pub
07.2021 - 04.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Delivery Courier

Just Eat
03.2020 - 07.2021
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.

Barista

Starbucks
09.2019 - 03.2020
  • Controlled line and crowd with quick, efficient service.

Au Pair

Family Ziekman
09.2018 - 07.2019
  • Took care of my host kids on a daily basis.
  • Implemented daily routine to maintain structure and stability.

Sales Representative

Abercrombie & Fitch
09.2018 - 07.2019
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Waitress and Bartender

Hotel Bergström
01.2018 - 09.2018
  • Took over shift leader responsibilities.
  • Responsible for both bartending and waitressing.

Waitress

Domterassen Bei Dimi
01.2016 - 01.2018
  • Greeted new customers, discussed specials, and took drink orders.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Au Pair

Au Pair In America
09.2014 - 08.2015
  • Gap year following high school

Education

Certificate of Completion - Bartending

European Bartender School
Sydney, NSW
05.2023

Master of Science - Clinical Psychology

Erasmus University
Rotterdam, The Netherlands
08.2022

Bachelor of Science - Psychology

Vrije Universiteit
Amsterdam, The Netherlands
06.2021

No Degree - Elementary School Teaching

Otto-Friedrich University
Bamberg, Germany

High School Diploma -

Wilhelm-Raabe Schule
Lueneburg, Germany
07.2014

Skills

  • Craft Cocktail Preparation
  • Crowd Control and Security
  • Storage Processes
  • Recipe and Menu Memorization
  • Practical Learning
  • Social Psychology

Timeline

Bartender Shift Manager

Aran Irish Pub
07.2021 - 04.2023

Delivery Courier

Just Eat
03.2020 - 07.2021

Barista

Starbucks
09.2019 - 03.2020

Au Pair

Family Ziekman
09.2018 - 07.2019

Sales Representative

Abercrombie & Fitch
09.2018 - 07.2019

Waitress and Bartender

Hotel Bergström
01.2018 - 09.2018

Waitress

Domterassen Bei Dimi
01.2016 - 01.2018

Au Pair

Au Pair In America
09.2014 - 08.2015

Certificate of Completion - Bartending

European Bartender School

Master of Science - Clinical Psychology

Erasmus University

Bachelor of Science - Psychology

Vrije Universiteit

No Degree - Elementary School Teaching

Otto-Friedrich University

High School Diploma -

Wilhelm-Raabe Schule
Dilara Meral Oexemann