Dileep Reddy Samala
Sydney,NSW
Summary
I have completed my advanced diploma of telecommunication networking engineering
I got Skilled assessments in
1. Telecommunication network planner
2. Engineering technologists
Overview
9
9
years of professional experience
Work History
Store Person
CW Retail
05.2022 - Current
- Picked stock according to order sheets and prepared for transport.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Restocked shelves and helped customers locate desired items.
- Received and checked incoming goods for damage and discrepancies with paperwork.
Store Person
Back To Eden
03.2018 - Current
- Picked stock according to order sheets and prepared for transport.
- Restocked shelves and helped customers locate desired items.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Assisted in training new employees, sharing knowledge of store procedures and best practices.
- Improved store organization by implementing efficient inventory management systems.
Store Person
Central Health Services
05.2020 - 04.2022
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Restocked shelves and helped customers locate desired items.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Picked stock according to order sheets and prepared for transport.
Customer Service Manager
Chatkazz Sweets And Namkeen
02.2018 - 02.2020
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Lab Assistant
Omega Junior College
08.2015 - 08.2017
- Managed specimen sample handling, receiving, storage and inventory.
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
Education
Advanced Diploma Of Telecommunication Networking - Telecommunications Networking
Sydney School of Business And Technology
Burwood, NSW01.2022
Bachelor Of Computer Science Engineering - Information Technology
Vishnu Sree Institute of Technology
Jawaharlal Nehru Technological University04.2014
Skills
- Inventory Management
- Team leadership and coaching
- Inventory Control
Timeline
Store Person
CW Retail
05.2022 - Current
Store Person
Central Health Services
05.2020 - 04.2022
Store Person
Back To Eden
03.2018 - Current
Customer Service Manager
Chatkazz Sweets And Namkeen
02.2018 - 02.2020
Lab Assistant
Omega Junior College
08.2015 - 08.2017
Advanced Diploma Of Telecommunication Networking - Telecommunications Networking
Sydney School of Business And Technology
Bachelor Of Computer Science Engineering - Information Technology
Vishnu Sree Institute of Technology
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