Summary
Overview
Work History
Education
Skills
Languages
References
Volunteering Activities
Hobbies and Interests
Timeline
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Diletta Cosco

Alice Springs,NT

Summary

Hardworking and passionate case worker in the domestic and family violence sector. Great team player, action focused and client oriented. Dedicated to a continuous professional improvement and focused to build a career in the gender-based violence field.

Overview

8
8
years of professional experience

Work History

Case Worker - Men's Behavior Change Program/Outreach Worker

Women's Safety Services Of Central Australia
11.2023 - Current
  • Conducting Home visits and phone calls to assess client's safety and current risk.
  • Conducting risk assessments and safety plans.
  • Need assessment with clients to organize case management plans.
  • Liaising with Tangentyere council and Community Corrections to assess client's risk.
  • Coordination with other community services, hospital and police.
  • Recording of case notes and constant updates of client's record.
  • Processing and organizing referrals, both for Outreach and MBCP/Partner contact.
  • Documenting and reporting in accordance with Northern Territory's legislation.
  • Adherence to Wossca's policies and procedures, values and mission.
  • Working in a trauma-informed practice and a culturally safe manner.
  • Advocating for client's needs and safety.

Intern

Settlement Services International
08.2022 - 12.2022
  • Worked in the gender equity and domestic violence unit
  • Performed several research tasks needed to the team
  • Collaborated to the creation of the awareness campaign for the '16 days of Activism against gender-based violence'
  • Contributed to the realization of a masterclass to raise awareness regarding the condition of migrant and refugee women with the department of community and justice.

Human rights Researcher

International team for the study of security
05.2021 - 05.2022
  • Contributed to the realization of podcasts regarding human rights matters and women's condition around the world
  • Contacted experts for the realizations of podcasts
  • Realized research in different topics such as migration, children's condition in Senegal for the production of articles.

Flight attendant

Etihad Airways
04.2016 - 06.2020
  • Met needs of passengers to ensure comfort and promote an enjoyable flight
  • Instructed passengers on safety and emergency procedures and answered questions related to the flight
  • Administered and coordinated medical procedures when needed.

Education

Master of Science - Humanitarian Action

SOAS University
London
04.2023

Skills

  • Communication skills
  • Organizational and coordination skills
  • Ability to Work in a Team
  • Flexibility
  • Time management skills
  • Ability to work under pressure
  • Assertiveness
  • Decision-making skills

Languages

Italian
Native or Bilingual
English
Full Professional
Spanish
Full Professional
French
Elementary

References

  • Sonja Chalmers, Redgum store, redgumstore@outlook.com, 0427569006
  • Astrid Perry, Settlement services international, aperry@ssi.org.au, 0418268150
  • Ingrid Culos, Settlement Services International, 0414068312

Volunteering Activities

Volunteer - Fresh and Green Academy - Addis Ababa (June 2014-August 2014)

I volunteered as an English teacher in a primary school for street children in the capital of Ethiopia. I have helped to coordinate and organize extra leisure activities for the students. 


Volunteer - La maison des enfants - Dakar (June 2021-August 2021)

I volunteered in a shelter for street children near the capital of Senegal. I have helped in providing assistance to the children by offering basic services such as meals or clothes. I have also coordinated leisure activities for the children.

Hobbies and Interests

  • Travelling
  • Reading
  • Hiking

Timeline

Case Worker - Men's Behavior Change Program/Outreach Worker

Women's Safety Services Of Central Australia
11.2023 - Current

Intern

Settlement Services International
08.2022 - 12.2022

Human rights Researcher

International team for the study of security
05.2021 - 05.2022

Flight attendant

Etihad Airways
04.2016 - 06.2020

Master of Science - Humanitarian Action

SOAS University
Diletta Cosco