Dilini Ekanayake
Granville,NSW
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organised nature and proactive approach to solving problems and managing conflict. Empathetic and compassionate with good relationship-building skills. Focuses on comfort and emotional support. Compassionate individual who possesses gentle touch and caring attitude centered on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Trainee Early Childhood Educator
Genius Childcare
06.2023 - Current
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Applied play-based strategies to provide diverse approaches to learning.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
Assistant Department Manager (Trainee)
Woolworths Supermarket
07.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Sales Representative
Harris Farm Markets
11.2020 - 12.2022
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Developed and delivered engaging sales presentations to convey product benefits
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Determined problem areas and resolved issues related to profitability and business objective achievement
- Collaborating with other team members and management to ensure smooth day to-day operation within the department
- Engaging with customers to manage complaints or change order items to ensure 100% fulfillment
- Training newly joined staff according to company policy to ensure company's vision and mission comes across to them
Optical Assistant
Specsavers
01.2022 - 06.2022
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses
- Instructed patients on contact lens insertion and removal and lens care guidelines
- Communicating effectively with Customers, Optometrists, and other staff to ensure smooth operation within the store
- Identifying the emotions, body language and perspectives of customers so that suitable options are presented to them while making sales
- Experience in solving problems during or after a sale and managing customer complaints
- Collaborating with a wide range of department within the company to improve customer experience
Education
Graduate Diploma - Early Childhood Education
Victoria University
Melbourne, VIC12.2023
Master of Public Health - Health Promotion
University of Wollongong
02.2022
Bachelor of Medicine Bachelor of Surgery | Medicine - undefined
University of Kelaniya
06.2019
Skills
Keen observing skills
Effective communication skills
Empathetic listening
Team management
Clear documentations and reviewing skills
Affiliations
- Toastmasters
Timeline
Trainee Early Childhood Educator
Genius Childcare
06.2023 - Current
Assistant Department Manager (Trainee)
Woolworths Supermarket
07.2022 - Current
Optical Assistant
Specsavers
01.2022 - 06.2022
Sales Representative
Harris Farm Markets
11.2020 - 12.2022
Graduate Diploma - Early Childhood Education
Victoria University
Master of Public Health - Health Promotion
University of Wollongong
Bachelor of Medicine Bachelor of Surgery | Medicine - undefined
University of Kelaniya
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