Bartender
Bar Wa Izakaya
- Checked IDs to ensure that the customers were of legal drinking age
- Used POS system to process cash and credit card transactions
- Conducted proper housekeeping to ensure cleanliness, including inspecting bottles for purity, ensuring the maintenance of equipment, and storing foods properly
- Organized glasses and cleaned bar equipment to stay ready for any customer need
- Engaged customers in conversations to understand desires and recommend specific liquor, wine, beer, and cocktails
- Arranged bottles and glasses in attractive displays to maintain bar atmosphere
- Supported servers by preparing alcoholic and non-alcoholic drinks for table customers
- Trained new bartenders in all aspects of the job, including customer service, use of equipment, drink preparation, and upselling techniques
- Introduced new cocktail promotions that were popular with customers and increased sales during promotions.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
