Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Dilisha Subba

Perth

Summary

Dynamic and dedicated, with extensive experience in customer service and cafe scenes. People-oriented with strong interpersonal skills. Proven ability to multitask and collaborate effectively in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Food and Beverage Associate (Part-time)

Swiss Bakery
05.2022 - 12.2024
  • Successfully contributed as a team member at one of Thimphu's most respected bakeries, known for its focus on traditional Swiss baking and patisserie.
  • Gained hands-on experience in classic European and modern American coffee-brewing techniques.
  • Supported daily operations in a fast-paced environment.

Barista

Wookpa Cafe
12.2015 - 02.2018
  • Handled customer orders and process payments using POS systems.
  • Provided excellent customer service, answering questions about menu items and making recommendations.
  • Assisted with opening and closing procedures, including inventory checks.
  • Prepared coffee beverages following standard recipes and customer preferences.

Associate Lecturer (Full-time)

Royal Thimphu College
07.2021 - 12.2024
  • As a university-level tutor, I have developed strong interpersonal and communication skills which can be easily transferrable to customer-facing roles.
  • Demonstrated effective time management by balancing multiple academic responsibilities, which translates well to high-paced service roles requiring focus and flexibility.
  • Adapted quickly to challenges in the classroom, resolving issues calmly and efficiently, which is a valuable skill for delivering consistent service under pressure.

Educator (Casual)

Their Care
05.2025 - Current
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
  • Monitored student progress and adjusted instruction to meet individual needs through regular data-recording of observation and extensions.

Education

Master of Sustainable Development - Sustainability Studies

Murdoch University
07-2027

Master of Arts - English Language And Literature

Pune University
India, Maharashtra
07-2021

Bachelor of Arts - English And Environmental Studies

Royal University of Bhutan
Bhutan, Thimphu
07-2015

Skills

  • Customer Service: Interact with customers in a friendly and professional manner
  • Coffee Preparation: Knowledge of brewing methods, espresso machines, and latte art
  • Multitasking: Ability to handle multiple tasks in a fast-paced environment
  • Team Collaboration: Experienced in working effectively within team settings
  • Point of Sale (POS) Systems: Comfortable with cash register and POS technology
  • Time Management: Efficient in managing time and ensuring quick service during peak hours

Languages

English
Full Professional
Hindi
Native or Bilingual
Nepali
Native or Bilingual

Interests

  • Getting involved in local advocacy groups to promote positive change in the community
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Creative Writing
  • Gym Workouts
  • Learning new cooking techniques and expanding my culinary skills
  • Engaging in food photography and sharing culinary creations on social media
  • Growing herbs, vegetables, or fruits in home gardens
  • I enjoy cooking for friends and family gatherings

Timeline

Educator (Casual)

Their Care
05.2025 - Current

Food and Beverage Associate (Part-time)

Swiss Bakery
05.2022 - 12.2024

Associate Lecturer (Full-time)

Royal Thimphu College
07.2021 - 12.2024

Barista

Wookpa Cafe
12.2015 - 02.2018

Master of Sustainable Development - Sustainability Studies

Murdoch University

Master of Arts - English Language And Literature

Pune University

Bachelor of Arts - English And Environmental Studies

Royal University of Bhutan

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Dilisha Subba