Proven leader in the hospitality sector, adept at enhancing guest relations and ensuring food safety compliance, as demonstrated at Crackerjack Beachfront. Skilled in staff motivation and hospitality industry knowledge, consistently improving customer satisfaction and operational efficiency. Expert in cultivating positive team environments and driving significant service quality advancements.
Hi, I’m
Dinesh Khanal Khanal
Hampton Park,Vic
Summary
Overview
15
years of professional experience
1
Certification
Work History
Crackerjack Beachfront
Front of House Supervisor
08.2023 - Current
Job overview
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
- Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
- Conducted regular employee evaluations to assess performance, provide constructive feedback, and set goals for improvement.
- Performed cash handling activities and secured nightly bank deposits.
Peak 12 Hotel
House Keeping and Restaurant Staff
03.2022 - 03.2023
Job overview
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Contributed to increased sales by upselling menu items and promoting daily specials.
- Evaluated team performance regularly, providing constructive feedback to help employees improve their skills over time.
- Cultivated positive relationships with vendors, negotiating favorable terms on supply contracts to reduce costs without compromising quality.
Café Morville
Chef
02.2022 - 03.2023
Job overview
Restaurant Cosmos
Restaurant Manager
11.2012 - 12.2020
Job overview
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Ganges
Restaurant Waiter
04.2010 - 09.2011
Job overview
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Restaurant Everest
Restaurant Waiter
07.2009 - 12.2010
Job overview
Education
Dinesh Khanal Kathmandu
+2 from Education
12.2005
University Overview
Skills
- Workplace Safety
- Hospitality Industry Knowledge
- Food Safety Compliance
- Guest Relations
- Staff Motivation
Certification
Food handling
Hand hygiene
RSA
Languages
English
Elementary
Spanish
Elementary
Nepali
Elementary
Timeline
Front of House Supervisor
Crackerjack Beachfront
08.2023 - Current
House Keeping and Restaurant Staff
Peak 12 Hotel
03.2022 - 03.2023
Chef
Café Morville
02.2022 - 03.2023
Restaurant Manager
Restaurant Cosmos
11.2012 - 12.2020
Restaurant Waiter
Ganges
04.2010 - 09.2011
Restaurant Waiter
Restaurant Everest
07.2009 - 12.2010
Dinesh Khanal
+2 from Education
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