Dini Ratnasari
Wolli Creek,NSW
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Coach Birkenhead Point
09.2023 - 02.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Assisted customers with prompt and polite support in-person and via telephone.
Sales Assistant
Chemist Warehouse
01.2023 - 08.2023
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
Customer Service Cashier
Estee Lauder
09.2022 - 02.2023
- Performed cash, card and check transactions to complete customer purchases.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Answered product questions using knowledge of sales and store promotions.
Sales Assistant
Zara
11.2020 - 03.2022
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Certificate IV Marketing And Communication
Rosehill College
Ultimo, NSW11.2023
Associate of Arts - English Literature
National Kaohsiung Normal University
Taiwan 07.2022
Skills
- Sales expertise
- Customer Needs Assessment
- Documentation And Reporting
- Item Ticketing and Pricing
- POS Software
- Opening and closing procedures
- Cash Handling
- Building Customer Loyalty
- Strong Communication and Interpersonal Skills
- Inventory and Stocking
- Customer Service
- Brand Promotion
Languages
Indonesian
Native or Bilingual
English
Full Professional
Chinese (Mandarin)
Professional Working
Visa
Student (Subclass 500)
Timeline
Sales Assistant
Coach Birkenhead Point
09.2023 - 02.2024
Sales Assistant
Chemist Warehouse
01.2023 - 08.2023
Customer Service Cashier
Estee Lauder
09.2022 - 02.2023
Sales Assistant
Zara
11.2020 - 03.2022
Certificate IV Marketing And Communication
Rosehill College
Associate of Arts - English Literature
National Kaohsiung Normal University
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