Dinuka Baminahannadige
Mernda,VIC
Summary
Results-driven professional with extensive experience in crew management and problem solving. Demonstrated ability to prioritize tasks and manage time effectively, leading to improved operational efficiency and team performance.
Overview
3
3
years of professional experience
4
4
Certifications
Work History
Crew Coach Overnight
McDonald's
Whittlesea, VIC
12.2022 - Current
- I was employed in Quensland Goondiwindi as a crew member. from 2013 until 2019.I was named Goondiwindi McDonald's employee of the month in 2014 and Whittlesea McDonald's employee of the month in 2023.
I've finished the six-month Professional Ms. Office Diploma at Computer and Employment Course and the six-month Computer Application Training Course. - Trained new team members on operational procedures and customer service standards.
- Managed daily shift operations, ensuring adherence to quality and safety protocols.
- Resolved customer complaints swiftly, maintaining a positive dining experience for guests.
Education
Certification 3 - School Based Education Support
New Futures
Epping, VIC09-2026
Certification 3 - Computer Applications Course
Sri Lanka National Youth Center
Sri Lanka 03-2009
Diploma - Professional Microsoft Office
Sri Lanka National Youth Center
Sri Lanka03-2009
Skills
- Crew management and training coordination
- Time management
- Attention to detail
- Problem solving
- Work prioritization
- Coaching techniques
- Process improvement
- Employee engagement
- Feedback delivery
- Water safety
- Individualized training plans
- Nutrition guidance
- Injury prevention
- Inventory control and performance evaluation
- Shift scheduling and customer service
- Multitasking capacity
- Multitasking
- Multitasking Abilities
Work Availability
- Full time or Part time
Miscellaneous
- Excellent Health
- Drive own Car
Hobbies and Interests
- Family
- Music
- Reading
- Socializing
Personal Information
- Date of Birth : 22/09/1983
- Gender : Female
- Married Status : Married
Certification
Provide First aid in An Education & care setting
Timeline
Crew Coach Overnight
McDonald's
12.2022 - Current
Certification 3 - School Based Education Support
New Futures
Certification 3 - Computer Applications Course
Sri Lanka National Youth Center
Diploma - Professional Microsoft Office
Sri Lanka National Youth Center