THI DIEU THUY HUYNH
Case Manager
Sydney,NSW
Summary
Determined Sales Development Manager with 3 years of hands-on experience directing sales departments in outdoors supplies. Expertise in sales management, project development and forecasting. Proficient in Salesforce coupled with proven track record of consistently exceeding performance objectives. Self-assured Sales Development Manager polished in preparing and developing successful sales strategies and directing collaborative sales teams. Offering [Number] years of vast experience determining creative and innovative approaches to fulfill business goals. Disciplined collaborator focused on quickly mastering new roles and technologies to achieve positive results.
Overview
5
5
years of professional experience
Work History
Manager of Business Development and Sales
An Phat Dai Nam
Da Nang, Viet Nam
03.2020 - 06.2023
- Maintained contact with existing customers through phone calls, emails, and visits to build strong relationships.
- Created and maintained relationships with key clients, partners, vendors, and industry professionals.
- Developed and implemented effective strategies to expand customer base and increase sales.
- Established pricing policies that maximized profits while maintaining customer satisfaction levels.
- Monitored market trends, customer feedback, and competitor activities to identify opportunities for growth.
- Implemented innovative approaches to improve overall customer experience.
- Provided leadership support throughout the entire sales cycle from prospecting through closing of deals.
- Collaborated with cross-functional teams such as operations, finance, legal departments, in order to develop successful business models.
Assistant Manager
OBS QN
Quang Nam, Viet Nam
08.2018 - 11.2020
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Delegated daily tasks to team members to optimize group productivity.
Education
Bachelor of Arts - Korean Studies
Vietnam University of Social Science Humanity
Ho Chi Minh, Viet Nam05-2013
Skills
- Competitive Analysis
- Sales Presentations
- Data-driven decision-making
- Social Media Marketing
- Sales team training
- Customer Service
- Customer Portfolio Management
- Marketing Strategy Development
- Market Trend Analysis
Affiliations
- I have joined in Church Service as Youth Leader for 5 years
- I was invited to do as a interpreter for Vietnamese in Korean pastor sermon several times a year.
Languages
Korean
Professional
English
Professional
Vietnamese
Native/ Bilingual
Timeline
Manager of Business Development and Sales
An Phat Dai Nam
03.2020 - 06.2023
Assistant Manager
OBS QN
08.2018 - 11.2020
Bachelor of Arts - Korean Studies
Vietnam University of Social Science Humanity
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