Divya Gour
Hillcrest,QLD
Summary
Dedicated to supporting young children's emotional, social, and academic development. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem-solving. Motivated Warehouse Worker is skilled at providing efficiency in shipping and receiving, inspection, and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Childcare Educator
Little Wonders Montessori
04.2023 - Current
- Provided educational and developmental activities for children aged 2-5 years old by curriculum standards.
- Utilized positive reinforcement techniques to motivate and encourage children's learning.
- Organized and implemented age-appropriate activities to stimulate the physical, emotional, social, and intellectual development of the children.
- Observed child behaviour to assess their needs and plan activities accordingly.
- Developed lesson plans that were stimulating and engaging for the children.
- Monitored individual children during play times and ensured that everyone was included in activities.
- Participated in team meetings to discuss progress of each child's development and plan future goals for them.
- Read stories aloud to the kids both individually and collectively during story time sessions.
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
Pick Packer
City Beach Distribution Centre
09.2023 - 01.2025
- Organized warehouse space by rearranging items, and checking for accuracy of storage location.
- Stocked shelves with merchandise from deliveries and restocked as necessary.
- Inspected and evaluated the condition of products received from vendors.
- Filled customer orders accurately and efficiently promptly.
- Maintained the cleanliness of the warehouse area at all times.
- Performed regular cycle counts to ensure inventory accuracy and integrity.
- Collaborated with team members on various tasks related to order fulfillment activities.
- Provided support during peak periods such as holidays or special promotions.
Pick Packer
MPS Connect
03.2024 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Picker Packer
Amazon Warehouse
01.2023 - 09.2023
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout the shift.
- Collaborated with team members to maximize productivity and efficiency.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used scanners to track parcel information, condition, or receipt.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Customer Service Cashier
Noosa Convenience Store
08.2022 - 03.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints professionally.
- Complied with all health and safety regulations while performing job duties.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
Education
MBA - Business Communications
Bond University
Gold Coast, QLD08-2023
Skills
- Order Picking
- Warehouse Safety
- Packaging and labelling
- Clear Communication
- Picking and Packing
- Pallet Jacks
- Health and Safety Regulations
- RF Scanner
- Barcode Scanning
- Payment Collection
- Check Processing
- Classroom Management
- Lesson Planning
- Student Engagement
- Behavior Management
- Patience and empathy
- Age-appropriate activities
- Early childhood education
- Hygiene practices
- Positive reinforcement
- Verbal and written communication
- Parent-teacher communication
- Practical learning
- Faculty collaboration
- Child safety procedures
- Strong work ethic
- CPR and first aid
- Friendly and likeable
- Time management
- Active listener
- Play-based learning
- Child safety
- Safety monitoring
- Training in food handling preparation
Languages
English
Full Professional
Certification
- HLTAID012 Childcare First Aid & CPR
- Blue Card
- Food safety
- Fire Safety
- Food Handling
Timeline
Pick Packer
MPS Connect
03.2024 - 10.2024
Pick Packer
City Beach Distribution Centre
09.2023 - 01.2025
Childcare Educator
Little Wonders Montessori
04.2023 - Current
Picker Packer
Amazon Warehouse
01.2023 - 09.2023
Customer Service Cashier
Noosa Convenience Store
08.2022 - 03.2023
MBA - Business Communications
Bond University
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