Divya Maharaj
22/1 Goulburn Street, Warwick Farm,NSW
Summary
I believe in the ability of psychology and social work to benefit not only the individual but the welfare of the community. My wide variety of experiences has helped shape me into a highly thoughtful and well-rounded individual. To these ends, I will continue to work, learn, and immerse myself in the field in order to create to the best of my ability.
Overview
5
5
years of professional experience
Work History
Programmes & Activities Officer
Villawood Immigration and Detention Centre
Villawood, NSW
10.2023 - Current
- Organised and facilitated activities for participants of all ages and abilities in a detention centre.
- Collaborated closely with case workers, welfare team and behavior support practitioners to offer valuable insights into detainees' behaviors and overall well-being.
- Developed creative ideas to engage individuals in physical, social and leisure activities.
- Collaborated with staff members to ensure effective implementation of programs.
- Supervised daily operations of recreation centers while ensuring compliance with organisational policies.
- Provided oversight of detainee activities and behavior to ensure safety, security, and compliance with regulations.
- Organised recreational activities that complied with established guidelines and protocols.
Customer Service Team Member
Bunnings Warehouse
Northmead, NSW
05.2022 - 10.2023
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Improved product knowledge on a continuous basis to provide optimal service and achieve sales quotas.
- Prevented key account losses by researching discrepancies and correcting problems.
- Consulted with customers by telephone or in person to provide information about products or services and take orders.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Private tutor
09.2019 - 03.2020
- Develop teaching or training materials, such as handouts, study materials, or quizzes
- Prepare lesson plans or learning modules for tutoring sessions according to students’ needs and goals
- Teach students study skills, note-taking skills, and test-taking strategies
- Assess students progress throughout tutoring sessions
- Travel to students’ homes or libraries to conduct tutoring lessons.
Education
Bachelor of Social science - Psychology
Western Sydney University
Parramatta, NSW06-2024
High School certificate -
All Saints Catholic College & All Saints Catholic Senior College
Liverpool 217009.2019
Skills
- Building rapport and trust
- Clear communication
- Attention to Detail
- Workplace safety
- Willingness to learn
- Customer service
- Organisational skills
- Honest and ethical
- Analytical thinking
- Emotional awareness
- Active listening
- Microsoft Office
- Problem Solving
- Software Knowledge (SPSS)
- Program facilitation
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
References
Daniel
Behaviour Support Practionier
Villawood Immigration and Detention Centre
M : 0407761320
Gerard Martin
Operations Manager
Bunnings Warehouse
M : 0431119894
Timeline
Programmes & Activities Officer
Villawood Immigration and Detention Centre
10.2023 - Current
Customer Service Team Member
Bunnings Warehouse
05.2022 - 10.2023
Private tutor
09.2019 - 03.2020
Bachelor of Social science - Psychology
Western Sydney University
High School certificate -
All Saints Catholic College & All Saints Catholic Senior College
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