Overview
Work History
Education
Timeline
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Divya Meena Muthiah

Glen Huntly,Victoria

Overview

8
8
years of professional experience

Work History

North Service Consultant

AMP
03.2023 - Current
  • Enhanced customer satisfaction by addressing and resolving service-related issues promptly.
  • Ensuring timely delivery of services and prompt resolution of any issues that arose.
  • Served as a key point of contact for Advisers, providing expert guidance on products and services while maintaining excellent communication throughout all stages of the process.
  • Successfully collaborated with cross-functional teams to provide exceptional support to adviser and clients

Claims Specialist

Suncorp
12.2021 - 05.2022
  • Lodging claims for Motor Vehicle Accident
  • Collecting Excess Payment
  • Booking repairs for damaged vehicles

Customer Care Specialist

Commonwealth Bank
06.2021 - 11.2021
  • Responded to High call volumes
  • Handling debit car disputes

Level 1 Process Associate

AGS Health Private Limited
06.2016 - 02.2018
  • Processing claims and payment
  • Working on rejected claims to process further
  • Attaching additional information to process rejected claims

Education

Bachelors Degree - Information Technology

Ananad Institute of Higher Technology
Chennai
04.2014

Timeline

North Service Consultant

AMP
03.2023 - Current

Claims Specialist

Suncorp
12.2021 - 05.2022

Customer Care Specialist

Commonwealth Bank
06.2021 - 11.2021

Level 1 Process Associate

AGS Health Private Limited
06.2016 - 02.2018

Bachelors Degree - Information Technology

Ananad Institute of Higher Technology

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Divya Meena Muthiah