Divya Meena Muthiah
Glen Huntly,Victoria
Overview
8
8
years of professional experience
Work History
North Service Consultant
AMP
2023.03 - Current
- Enhanced customer satisfaction by addressing and resolving service-related issues promptly.
- Ensuring timely delivery of services and prompt resolution of any issues that arose.
- Served as a key point of contact for Advisers, providing expert guidance on products and services while maintaining excellent communication throughout all stages of the process.
- Successfully collaborated with cross-functional teams to provide exceptional support to adviser and clients
Claims Specialist
Suncorp
2021.12 - 2022.05
- Lodging claims for Motor Vehicle Accident
- Collecting Excess Payment
- Booking repairs for damaged vehicles
Customer Care Specialist
Commonwealth Bank
2021.06 - 2021.11
- Responded to High call volumes
- Handling debit car disputes
Level 1 Process Associate
AGS Health Private Limited
2016.06 - 2018.02
- Processing claims and payment
- Working on rejected claims to process further
- Attaching additional information to process rejected claims
Education
Bachelors Degree - Information Technology
Ananad Institute of Higher Technology
Chennai04.2014
Timeline
North Service Consultant
AMP
2023.03 - Current
Claims Specialist
Suncorp
2021.12 - 2022.05
Customer Care Specialist
Commonwealth Bank
2021.06 - 2021.11
Level 1 Process Associate
AGS Health Private Limited
2016.06 - 2018.02
Bachelors Degree - Information Technology
Ananad Institute of Higher Technology