Summary
Overview
Work History
Education
Skills
Goals
Certification
Timeline
Generic

DIYA PATEL

Forest Lake,Australia

Summary

Dedicated professional with expertise in data handling, network configuration, and programming functions. One year of customer service experience, demonstrating strong problem-solving skills and a commitment to excellence. Reliable and enthusiastic, with a strong work ethic and a willingness to learn and adapt to new challenges. Proven ability to contribute effectively to team goals and enhance operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer service

Red Rooster
Forest Lake, QLD
03.2024 - 12.2024
  • Attended to customer requirements, ensuring satisfaction through tailored solutions.
  • Managed inventory reports for out-of-stock items to facilitate timely orders.
  • Maintained product quality and organization to support operational efficiency.
  • Acquired in-depth product knowledge to address customer inquiries effectively.
  • Resolved customer complaints by providing positive, need-based solutions.
  • Presented a professional appearance that reinforced brand image.
  • Demonstrated cultural awareness and respect towards diverse backgrounds and preferences.

Crew member

McDonald’s
Enfield, WA
04.2023 - 02.2024
  • Executed customer interactions by taking orders and resolving issues.
  • Adapted to various personalities while managing cash and credit card transactions.
  • Demonstrated strong communication skills to effectively assist customers.
  • Collaborated with team members in fast-paced environments to enhance service delivery.
  • Coordinated with team leaders and managers to align operational objectives.
  • Responded swiftly to customer demands during peak hours, ensuring satisfaction.
  • Managed multiple tasks efficiently to provide timely service.
  • Consistently arrived punctually for scheduled shifts.

Education

Enterprise Networks

ASIA PACIFIC INTERNATIONAL COLLEGE
Brisbane
05.2025

Higher Secondary School (Year 12) -

DEVASYA INTERNATION PUBLIC SCHOOL
Ahmedabad, India
12.2021

Skills

  • Network troubleshooting
  • Effective communication
  • Problem solving
  • Analytical thinking
  • Customer relations
  • Data management
  • Flexible and adaptable
  • Organizational skills
  • Team collaboration
  • System administration

Goals

After successfully completing undergraduate studies, I endeavor to pursue a career in information technology as a data analyst, with the intention of furthering my studies for a postgraduate degree, and to gain valuable experience in a casual job with the intention of developing critical skills

Certification

  • Course on computer concepts (Microsoft Office)
  • Smart tally expert prime (Data Entry)

Timeline

Customer service

Red Rooster
03.2024 - 12.2024

Crew member

McDonald’s
04.2023 - 02.2024

Enterprise Networks

ASIA PACIFIC INTERNATIONAL COLLEGE

Higher Secondary School (Year 12) -

DEVASYA INTERNATION PUBLIC SCHOOL

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