Dolly Jaiswal
Melbourne,VIC
Summary
Major: Social Work Practice, and Frameworks for practice in Mental Health, Indigenous Studies, Social Work Research, Social Policy, Advocating Families, Communities and Individuals under Social , Law and ethics in Social work practice, Political and Legal Frameworks of Human Rights.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Domestic Violence Specialist
St Vincent
Shepparton, Vic
09.2023 - 02.2024
- Facilitated frequent family conferences to discuss case plans in detail and discuss goals.
- Assisted homeless clients with procuring mental health support and other various community resources.
- Assessed clients for neglect and abusive situations to compile documentation for court hearings and reports.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Performed psychosocial assessments and documented casework.
- Assisted and advocated for clients obtaining financial resources and government entitlements.
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Evaluated and addressed individual client needs and concerns.
- Assessed effectiveness of treatment plans and made adjustments to achieve service plan goals.
- Engaged in outreach activities within the community to raise awareness about issues related to intimate partner violence.
- Utilized evidence-based therapeutic approaches when working with clients who have experienced trauma due to domestic violence.
- Supported victims throughout the criminal justice process including court appearances.
Case Manager
The Salvation Army
Adeladie, SA
10.2021 - 09.2023
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Promoted high client's satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of clients' promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Provided excellent service and attention to clients' when face-to-face or through phone conversations.
- Approached clients' and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Bachelor of Social Science And Community Services - Community Services
Torrens University
Adelaide, SA12-2020
High School Diploma -
Equals International
Adelaide, SA12-2015
High School Diploma -
Cambridge Internal College
Adelaide, SA10-2010
Affiliations
- It is a good idea to monitor our lives and different aspects of our lives to make sure we are living a balanced life and not doing too much of any one thing. This balance can be applied to almost anything such as our habits, diets, activities, work life, family life, and other areas of our personal life
Accomplishments
- Bachelor degree of social science and community service
- Diploma of Nursing
- Diploma of community services
Certification
- Working with children check 2022.
- National Police Check 2022.
- Certificate in New Worker NDIS induction module by NDIS Quality and Safeguards Commission 2021.
- International police check
Languages
English
Native/ Bilingual
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
Marathi
Native/ Bilingual
Punjabi
Native/ Bilingual
Professional skills
- • Excellent communication skills with positive attitudes and relationship management.
• Capability to work with diverse individuals and groups.
• Ability to work on deadline.
• Documentation and file management.
References
References available upon request.
Timeline
Domestic Violence Specialist
St Vincent
09.2023 - 02.2024
Case Manager
The Salvation Army
10.2021 - 09.2023
Bachelor of Social Science And Community Services - Community Services
Torrens University
High School Diploma -
Equals International
High School Diploma -
Cambridge Internal College
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