Play Tennis, Golf and Soccer socially in Brisbane
Dominic Joseph Bottomley
Relationship Manager, Business Banking
Brisbane,QLD
Summary
Experienced professional skilled in building and nurturing strong client relationships. Proficient in utilizing effective communication and critical thinking skills to fulfill client needs and ensure satisfaction. Proven track record of managing diverse portfolios and building client loyalty.
Overview
11
11
years of professional experience
Work History
Relationship Manager - Business Banking
Macquarie Bank
02.2023 - Current
- Manage a portfolio of 47 business customer groups with approximately $200M in combined lending exposure, generating over $2M in annual revenue for the bank.
- Structure and deliver tailored property and goodwill backed lending solutions, partnering closely with credit teams to ensure quality submissions aligned with risk appetite.
- Cultivate and grow client relationships through a proactive approach, leveraging referral networks, brokers, and BDMs, while maintaining a presence at industry events.
- Drive client retention and portfolio growth through strategic relationship management, annual reviews, and identification of cross-sell opportunities across business banking.
- Consistently achieved or exceeded performance KPIs since stepping into the Relationship Manager role, contributing to team and regional revenue targets.
Account Executive - Business Banking
Macquarie Bank
07.2021 - 10.2022
- Partnered with Relationship Managers to assess financial statements, develop credit submissions and enable customised lending solutions for clients
- Managed daily client service needs, coordinated loan documentation, settlements, and ensured compliance with internal policies and regulatory requirements.
- Responsible for portfolio management activities including monitoring covenants, annual reviews, renewals and risk.
- Supported Relationship Managers in driving business growth through client onboarding, preparation for sales meetings and identifying further opportunities.
- Served as a primary point of contact for new Account Executives, assisting with coaching and process training to ensure high performance.
Senior Associate - Asset Finance
Macquarie Bank
11.2018 - 07.2021
- Responsible for delivering asset finance solutions to commercial clients referred from business banking and private wealth. Asset types include motor vehicles, equipment and various light commercial assets.
- Analysis of company financials to prepare and submit applications to credit
- Exceeded KPI expectations
- Successfully relationship managed 70 - 100 clients achieving an average net promoter score of 80%
Business Development Executive
Close Brothers Treasury
08.2017 - 10.2017
- Responsible for developing relationships with UK businesses and intermediaries, with the purpose of establishing new funding streams and supporting BDMs to retain the existing book.
- Worked closely with BDMs, Marketing and Strategic Analysts identifying routes to market.
- Conducted daily outbound calls to new leads, IFAs and Accountants. Hosted face to face meetings.
- Identified and referred opportunities to Asset Finance, Debtor Finance and Asset Management.
Business Relationship Team Leader
Close Brothers Treasur
08.2016 - 08.2017
- Led a team of four managing relationships with UK businesses and institutions, focusing on fixed term deposits up to £250,000 and accounts up to £10 million. The role combined relationship management skills with people and stakeholder management.
- Coordinated with BDM’s on deals exceeding £250,000
- Ensured KYC files were current and conducted quality assurance
Senior Client Services Executive
Close Brothers Savings
03.2014 - 08.2016
- Provided support to retail clients with fixed term deposits, notice accounts and index linked structured deposits. Managed accounts by creating new deals, handling queries and arranging settlements with back office.
- Dealt with accounts of up to £5 million in high pressure situations with accuracy
- Earned the opportunity to undertake a secondment with the Business Relationship team
Education
RG146 - Personal Advice in Deposit Products (Tier 2)
CISI Level 3 - Securities and Regulation
CISI Level 3 Capital Markets Programme
Law
Northumbria University (School of Law)
Newcastle, UK 1 2009 - 1 2013
3 A Levels And 9 GCSEs
Queen Elizabeth High School
Hexham, UK 1 2003 - 1 2008
Skills
Experienced with Microsoft Office applications
Interests
Timeline
Relationship Manager - Business Banking
Macquarie Bank
02.2023 - Current
Account Executive - Business Banking
Macquarie Bank
07.2021 - 10.2022
Senior Associate - Asset Finance
Macquarie Bank
11.2018 - 07.2021
Business Development Executive
Close Brothers Treasury
08.2017 - 10.2017
Business Relationship Team Leader
Close Brothers Treasur
08.2016 - 08.2017
Senior Client Services Executive
Close Brothers Savings
03.2014 - 08.2016
RG146 - Personal Advice in Deposit Products (Tier 2)
CISI Level 3 - Securities and Regulation
CISI Level 3 Capital Markets Programme
Law
Northumbria University (School of Law)
1 2009 - 1 2013
3 A Levels And 9 GCSEs
Queen Elizabeth High School
1 2003 - 1 2008
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