Dominic Sofoulis
Gold Coast,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Personal Finance Operator/Pawnbroker
Cash Converters
02.2022 - Current
- Responsible for opening and closing stores in several different locations
- Team leader; Organizing staff for the day and allocating duties
- Customer service and establishing rapport with customers using active listening and interpersonal skills
- Financial advisor and loan approver as per legislation and workplace policy & procedure
- Sales team collaboration to meet KPI’s
- Product knowledge to buy and sell
- Obtained customer feedback to collaborate with managers to recommend operational changes to meet emerging trends
- Achieved and exceeded sales quotas
- Sold refurbished and sold stock
- Retail sales
- Managing customer loan accounts.
Machine Operator
GOLD COAST BAKERY
07.2021 - 06.2022
- Updated daily production logs and informed management of production incidents or non-conformance issues
- Collaborated with other departments to optimize production workflows
- Maintained OHS
- Machines operation as per WHS
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems
- Set up and ran machinery to produce exceptional products for industrial needs
- Dough preparation and calculation
- Maintenance of machines.
Education
Cert III in Business -
Coombabah State High School
11.2020
QLD Certificate of Education -
Coombabah State High School
11.2020
Cert II in Electrotechnology -
Ashmore Tafe
Skills
- Excellent Communication skills
- Excellent Customer Service
- Loans and Finance
- Proficient with computers
- Problem Solving
- Adaptability
- Attention to detail
- Cash Handling
- Product Merchandising
- Microsoft office
- POS system software
- Mercury system software
- White Card
- QLD driver’s license
- Contract Management
References
Given on request
Timeline
Personal Finance Operator/Pawnbroker
Cash Converters
02.2022 - Current
Machine Operator
GOLD COAST BAKERY
07.2021 - 06.2022
Cert III in Business -
Coombabah State High School
QLD Certificate of Education -
Coombabah State High School
Cert II in Electrotechnology -
Ashmore Tafe
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