Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Natan Gram-Wijas

Aspendale Gardens,Victoria

Summary

A customer service worker with two years of experience, capable at swiftly and effectively resolving customer challenges while consistently maintaining a positive, empathetic, and professional attitude.

Overview

4
4
years of professional experience

Work History

Courier

Jet Couriers
Dandenong South , VIC
09.2024 - Current

· Deliver packages in a timely and secure manner.

· Maintain clear and open communication with dispatch to ensure smooth delivery operations.

· Handle urgent and time-sensitive deliveries with precision and professionalism.

· Represent the company positively when interacting with customers.

· Communicate professionally with clients to ensure satisfaction during pickups and deliveries.

Retail Worker

Target
Cheltenham, VIC
07.2023 - 02.2024

• Efficiently unwrapped and organised pallets to ensure timely stocking and availability of products on the retail floor.

• Assisted customers in finding and selecting products based on their needs.

• Restocked shelves and maintained orderly product displays.

• Conducted price checks for customers and other staff members.

• Collaborated with team members to streamline workflow and improve productivity

• Resolve customer complaints in a calm and professional manner.

Food Service Worker and Cashier

Jammddesserts
Melbourne, VIC
09.2022 - 07.2023

• Handled cash, check and card transactions and maintained balanced drawer to facilitate purchases.

• Replenished ingredients to maintain stock levels for food preparation demands.

• Practiced safe food-handling practices and observed all sanitation protocols.

• Collaborated with kitchen staff and other team members to coordinate food service operations.

• Prepared required food portions to fulfill high-volume orders.

Automotive (Work Experience)

Frankston Chisholm
Frankston, VIC
02.2021 - 09.2021

• Performed routine maintenance such as oil changes, tire rotations, and brake pad replacements.

• Attended workshops and training sessions to stay current with automotive technology advancements.

• Collaborated with team members to troubleshoot complex mechanical issues.

• Followed detailed manufacturer specifications for vehicle repairs and maintenance services.

• Examined parts and systems for signs of trouble and wear.

Education

High School Diploma -

Parkdale Secondary College
VIC
12-2022

Skills

Excellent Organisational Skills

Attentive to Detail

Customer Service Management

Multitasking

Transaction Processing

Understanding Customer Needs

Active Listener and Good Communicator

Affiliations

I am a car enthusiast who enjoys attending car meets and engaging with the car community about their car's specifications and aesthetics. As a very creative person, I love designing houses online in my spare time as a hobby and creating websites.

References

References available upon request.

Timeline

Courier

Jet Couriers
09.2024 - Current

Retail Worker

Target
07.2023 - 02.2024

Food Service Worker and Cashier

Jammddesserts
09.2022 - 07.2023

Automotive (Work Experience)

Frankston Chisholm
02.2021 - 09.2021

High School Diploma -

Parkdale Secondary College
Natan Gram-Wijas