A customer service worker with two years of experience, capable at swiftly and effectively resolving customer challenges while consistently maintaining a positive, empathetic, and professional attitude.
· Deliver packages in a timely and secure manner.
· Maintain clear and open communication with dispatch to ensure smooth delivery operations.
· Handle urgent and time-sensitive deliveries with precision and professionalism.
· Represent the company positively when interacting with customers.
· Communicate professionally with clients to ensure satisfaction during pickups and deliveries.
• Efficiently unwrapped and organised pallets to ensure timely stocking and availability of products on the retail floor.
• Assisted customers in finding and selecting products based on their needs.
• Restocked shelves and maintained orderly product displays.
• Conducted price checks for customers and other staff members.
• Collaborated with team members to streamline workflow and improve productivity
• Resolve customer complaints in a calm and professional manner.
• Handled cash, check and card transactions and maintained balanced drawer to facilitate purchases.
• Replenished ingredients to maintain stock levels for food preparation demands.
• Practiced safe food-handling practices and observed all sanitation protocols.
• Collaborated with kitchen staff and other team members to coordinate food service operations.
• Prepared required food portions to fulfill high-volume orders.
• Performed routine maintenance such as oil changes, tire rotations, and brake pad replacements.
• Attended workshops and training sessions to stay current with automotive technology advancements.
• Collaborated with team members to troubleshoot complex mechanical issues.
• Followed detailed manufacturer specifications for vehicle repairs and maintenance services.
• Examined parts and systems for signs of trouble and wear.
Excellent Organisational Skills
Attentive to Detail
Customer Service Management
Multitasking
Transaction Processing
Understanding Customer Needs
Active Listener and Good Communicator
I am a car enthusiast who enjoys attending car meets and engaging with the car community about their car's specifications and aesthetics. As a very creative person, I love designing houses online in my spare time as a hobby and creating websites.