Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Domonick Caploiu

Cranbourne East,VIC

Summary

Experienced optical professional prepared for role. Skilled in patient management, lens fitting, and eyewear adjustments. Strong focus on teamwork and achieving results, adapting to changing needs seamlessly. Reliable, efficient, and customer-focused with natural ability to foster positive patient relationships.

Overview

3
3
years of professional experience

Work History

Optical Assistant

Specsavers
06.2024 - 01.2025
  • I solved all customer or team enquiries within a timely manner
  • This had led to more effective customer journeys and completions in store
  • I served, prioritised and followed my team through use of the customer-diary
  • This had created an opportunity for team successful systematic collaboration
  • I would take initiative to keep the floor grounds clean and ensure systems were working
  • This allowed for better customer service to be provided
  • I used a multitude of machinery to test and provide results for customers' eye-health
  • This had benefited the store's optometrists to see their patients in a more timely manner
  • I constantly sought to build rapport and seek out advice on progressing KPI's
  • This had allowed me to grow and continue to benefit my team
  • I had learnt single-vision collections, mastered the dairy system and 'Pre Testing' as well as progressing in the '24 Steps at Specsavers'

Pharmacist Assistant

Discount Drug Stores
08.2021 - 05.2024
  • I served and helped all customers constantly, leading to higher sales rates
  • I always was significantly confident in my ability to deal with pharmaceutical orders, cutting down on ordering mistakes
  • I maintained and sorted the stock of the store
  • I took the initiative to constantly keep the store's grounds and shelves clean to ensure customer satisfaction and high expectations
  • I professionally completed eftpos and cash payments in person and over the phone with minimal mistakes
  • I had developed a strong and confident rapport with customers and product memory of store grounds

Education

High School Diploma -

Cranbourne East Secondary College
11-2023

Certificate III - Business

Cranbourne East Secondary College
11-2023

Skills

  • Customer service
  • Optical testing
  • Equipment maintenance
  • Stock management
  • Sales support
  • Team collaboration
  • Attention to detail
  • Communication skills
  • Time management

Accomplishments

  • I have a significant number of awards for ‘highest achieving student’.
  • My most valued achievement - ‘all around best student award’ given to me at graduation, which came with a $150 visa & and praise from Ampol CEO.

Timeline

Optical Assistant

Specsavers
06.2024 - 01.2025

Pharmacist Assistant

Discount Drug Stores
08.2021 - 05.2024

High School Diploma -

Cranbourne East Secondary College

Certificate III - Business

Cranbourne East Secondary College

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Domonick Caploiu