Domonique De Luca
West Busselton
Summary
A Passionate Beauty Therapist with two years of experience. Exceptional eye for detail and passion for aesthetic and comprehensive care. Offering extensive knowledge of specialized and personalized client care. A great passion about designing makeup looks to fit the client's style and skin, as well as perfecting the shape of the eyebrows to how they like them.
Overview
6
6
years of professional experience
Work History
Retail Worker
EB Games
11.2023 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations of products that a customer may need to improve their gaming quality and overall enjoyment of said product.
- Streamlined inventory management for improved product availability and reduced stock discrepancies by doing a daily count of all available products, a weekly count of more expensive products, and an alpha count of the software and larger scaled/supplied stock to make sure there was no mistakes with product availability.
- Collaborated with team members to execute store promotions and sales events, setting up promotional displays and kept store well managed throughout the promotional timeline.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
- Utilized effective up-selling techniques during sales interactions, leading to an increase in average transaction value. Utilising the stores "When You Spend" promotion to upsell any additional purchases by appeasing to the customer through what they've purchased.
Cleaner
Ester's Cleaning Service
02.2022 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting rubbish.
- Used vacuum and shampooers to clean carpeted areas in offices, reception and corridors.
- Opening Closing buildings, making sure the alarms are armed.
Beauty Therapist
Flourish Day Spa
03.2022 - 02.2024
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation in a polite and friendly tone.
- Worked the reception desk, receiving and returning messages via phone calls, entering appointments, and collecting payments for services and products.
- Scheduled customer appointments and rescheduled clients to fit their personal preferred times to the best of my ability.
- Created memorable customer experiences, adding additional services for the client during appointments.
- Arranged, cleaned and dusted merchandise to present visually appealing displays and keep it neat so it may attract clientele.
Beauty Therapist
Busselton Skin And Body Centre
03.2020 - 01.2022
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario such as Balls, Weddings and Special Occasions.
- Recorded notes for future reference about customer preferences and services delivered.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Handled stocking, restocking supplies and cleaning of both therapeutic workspaces and front office, handling salon laundry.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Opening and Closing procedures, including handling banking and cash ups for end of day closing.
- During my experience at Busselton Skin And Body Centre, I provided the following services: Facials (face, neck & shoulder massage included), massages & body exfoliation, waxing (legs, arms & underarms, face, eyebrow shaping and intimate waxing), manicures & pedicures with the appropriate hand or foot massage, Eyebrow & eyelash tinting (normal and Henna tint), as well as Lash Lifts.
Retail Worker
Kmart
06.2018 - 03.2020
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Greeted customers at the front of the store, helped locate merchandise and suggested suitable options.
- Tidied and organized fittings rooms for customers wanting to try things, managed the clothing before and after customers entered and left.
Education
Certificate IV - Beauty Therapy
South Regional TAFE
Bunbury, WA12.2020
High School Diploma -
Cornerstone Christian College
Busselton, WA10.2019
Certificate II - Business
Cornerstone Christian College
Busselton, WA10.2019
Certificate II - Hospitality
Cornerstone Christian College
Busselton, WA10.2019
Skills
- Customer Consultation
- New Technique Development
- Adaptable to Changing Client Needs
- Eyebrow Shaping
- Beauty Treatment Recommendation
- Time Management
- Creativity and Originality
- Can Follow Instructions Presented to me
Hobbies
Make-Up - I'm a Freelance Make-up Artist with the training provided by my Certificate IV of Beauty Therapy, I have done make-up for weddings, balls, outings etc all on a variety of clientele of different ages, skin types and color.
Art (sketching & painting)
Writing - I'm also a Freelance writer, currently updating any works I do through a website to which provides feedback of each update I upload. Currently writing a book I'm quite passionate about.
Reading - I've read an array of books from quite a few genres, my favourite genres to which I can provide recommendations are fantasy, horror and thriller.
Affiliations
- Kellie Sheridan - Busselton Skin and Body Centre
Mobile Number - 0488 469 547
Salon Number - 9754 3133
Email - kellieagg@gmail.com
- Kmart Busselton
Store Number - 9751 8200
- Anne Ladhams - Flourish Day Spa
Salon Number - 9754 3564
Email - bepampered@flourishdayspa.com.au
- Ester's Cleaning Service
Mobile Number - 0447 766 222
Email - mike@ozafricatours.com.au
Timeline
Retail Worker
EB Games
11.2023 - Current
Beauty Therapist
Flourish Day Spa
03.2022 - 02.2024
Cleaner
Ester's Cleaning Service
02.2022 - Current
Beauty Therapist
Busselton Skin And Body Centre
03.2020 - 01.2022
Retail Worker
Kmart
06.2018 - 03.2020
Certificate IV - Beauty Therapy
South Regional TAFE
High School Diploma -
Cornerstone Christian College
Certificate II - Business
Cornerstone Christian College
Certificate II - Hospitality
Cornerstone Christian College
Similar Profiles
Maxwell PashMaxwell Pash
Assistant Store Manager at EB GamesAssistant Store Manager at EB Games
Trenton CoffenTrenton Coffen
Seasonal Worker at EB GamesSeasonal Worker at EB Games
Ron CooleyRon Cooley
Manager at Eb Games / GamestopManager at Eb Games / Gamestop