Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Accomplishments
Referees
Timeline
Generic

Don Jayalath

Kearneys Spring,QLD

Summary

An fresh graduate in Bachelors in Information technology . A quick learner and a tech enthusiast with an thirst for new technologies and acquiring varying skills need for the current world. Dedicated IT Support professional with Toowoomba Regional Council currently meeting goals, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Information Support Officer

Regional Council Toowomba
08.2022 - Current
  • Working experience in Cherwell system and Council software that are being used daily
  • Worked with various softwares such as Pathway UX, CIA anywhere, Citrix etc
  • Exposed to Active directory, Azure online and Powershell scripting, Cloud structure, Microsoft Server
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Experienced in pushing out SOE and giving out support for mobile phones
  • Being active and effective as an Team member and constantly keeping the coordinator in the loop of major escalations

OSHC Educator

Randstad
05.2022 - 08.2022

Network Administrator

BD Vision Group
03.2016 - 01.2017

Junior Developer

Sri Lanka Telecom
04.2015 - 01.2016

Education

Bachelors - Information Technology

University of Southern Queensland
Toowoomba, QLD
11.2022

Higher Diploma - Computer Based Information Systems

National Institute of Business Management
Colombo
01.2015

Diploma - Information Technology

National Institute of Business Management
Colombo
01.2014

Skills

  • Analytical Thinking and Problem Solving
  • Teamwork and Collaboration
  • Strong Interpersonal and Communication Skills
  • Data Structures and Algorithms
  • Time Management and Organization
  • Leadership skills

Certification

HTML

Database Management

Error Handling

Professional SQL

Professional Python

Microsoft Azure

Cherwell

ITIL knowledge

Powershell

Cloud Infrastructre


Additional Information

Open "C" Class Driving License

BlueCard

Yellow Card

Fully Vaccinated

Accomplishments

    FOOD APP


    Design a prototype app with Marvel app As a team we decide on building a high fidelity prototype app for food lovers. It was an app based on GPS technology. IT allows users to find a restaurant for a suitable price because you can compare the prices. It also gives information such as the menu card etc. You can also rate the restaurants and as well read the other reviews.


    Skills: Designing and analyzing, Building prototypes, Presentation of the app


    Professional Project

    This project was to research potential technology solutions that could benefit Persimmons by deterring birds and bats from approaching their crops and to research technological methods and present them to Persimmons so that they can choose which solution best suits their needs in preventing birds and bats from encroaching on their crops. And at the end, a comprehensive report was handed over to the client consisting of all the possible outcomes which can help Persimmons growers in this case.


    Skills: Teamwork, Analyzing, Cross-examination, report preparing, Reporting to the client

Referees

Jay Miller

Coordinator ICT Service Desk

Toowoomba Regional Council

07 4688 6351| jay.miller@tr.qld.gov.au


Sally Knox

Technical Support Ofiicer

Toowoomba Regional Council

07 4614 5176| sally.knox@tr.qld.gov.au



Timeline

Information Support Officer

Regional Council Toowomba
08.2022 - Current

OSHC Educator

Randstad
05.2022 - 08.2022

Network Administrator

BD Vision Group
03.2016 - 01.2017

Junior Developer

Sri Lanka Telecom
04.2015 - 01.2016

Bachelors - Information Technology

University of Southern Queensland

Higher Diploma - Computer Based Information Systems

National Institute of Business Management

Diploma - Information Technology

National Institute of Business Management
Don Jayalath