Donah Chepkoech
Bankstown,New South Wales
Summary
I am a caring and responsible support worker with experience helping people with physical, cognitive, and psychological needs. I provide personal care, follow care plans, and support clients in daily living with respect and patience. I am studying for a Bachelor of Community Services to improve my knowledge and skills. My goal is to use my abilities to support clients, promote independence, and contribute positively to the community.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
Disability Support Worker
Trusted Care Disability Company
01.2023 - 01.2025
- Delivering personal care to clients in accordance with individual care plans.
- Supporting clients with cognitive, physical, and psychological impairments, including those with complex conditions such as post-traumatic stress disorder, traumatic brain injury, attention deficit hyperactivity disorder, stroke, anxiety, and psychosis.
- Assisting with daily living activities, including palliative care and managing catheters and colostomy bags.
- Monitoring the progress of clients and ensuring compliance with all statutory and organizational policies.
- Working effectively with clients, families, and colleagues from diverse cultural backgrounds.
- Supporting emotional well-being by helping clients manage trauma-related symptoms such as flashbacks, hypervigilance, and emotional dysregulation.
Care Worker
JESMOND MIRANDA NURSING HOME
01.2025 - Current
- Delivering care services is centered on residents' needs with professionalism and compassion.
- Ensuring that care practices follow health and safety standards in aged care.
- Supporting residents with their medical, emotional, and social needs.
- Applying a palliative approach when providing care where required.
- Help with PEG feeding.
Professional Placement (Bachelor of Community Services)
WIDOPH CARE Services
Sydney, NSW
12.2025 - 02.2026
- Assisted with administrative support and service coordination within a community services organization.
- Supported service coordinators with client intake, referrals, and onboarding documentation.
- Maintained accurate client files, records, and databases in line with organizational and compliance requirements.
- Assisted with scheduling services, coordinating appointments, and managing internal communications.
- Liaised with internal staff and external stakeholders to support smooth service delivery.
- Applied ethical standards, confidentiality, and professional boundaries in all administrative tasks.
- Prepared and updated service documentation, reports, and correspondence.
- 200 hours
Education
General English - Upper Intermediate Level
Australia Academy of Hospitality and Management
01.2023
Bachelor of Community Services - undefined
Stott’s College, Acknowledge Education
01.2027
Skills
- Leadership
- Teamwork
- Problem-solving
- Adaptability
- Communication
- Cultural competence
- Patience
- Resilience
- Emotional intelligence
- Monitoring
- Reporting on care needs
Certification
- First Aid and Cardiopulmonary Resuscitation (CPR)
- Manual Handling
- Fire Safety Training
- Certificate IV
- NSW full Driving License
- Police Check - Current
- Working With Children Check (WWCC)
- NDIS Worker Screening Check (NDISWC)
- Covid Certificate
- Flu Vaccine Certificate
- NDIS orientation modules
References
Available upon request.
Languages
English
Advanced (C1)
Swahili
Bilingual or Proficient (C2)
Timeline
Professional Placement (Bachelor of Community Services)
WIDOPH CARE Services
12.2025 - 02.2026
Care Worker
JESMOND MIRANDA NURSING HOME
01.2025 - Current
Disability Support Worker
Trusted Care Disability Company
01.2023 - 01.2025
General English - Upper Intermediate Level
Australia Academy of Hospitality and Management
Bachelor of Community Services - undefined
Stott’s College, Acknowledge Education