Kylie Neilsford-Jones
Brisbane,Australia
Summary
Dynamic and innovative Business Owner with 3 years of experience leading Eyexotic. Pioneered strategic initiatives driving substantial customer base growth and revenue expansion. Adept at spearheading innovative projects, fostering team collaboration, and consistently exceeding targets. As a Retail Assistant at Kmart, I enhanced sales and customer satisfaction through efficient inventory management and proactive customer service. Managed store layout and resolved complaints, contributing to a positive store reputation. Additionally, as an Assistant Manager at Sharon's Cafe and Village, I optimized supply schedules and coordinated deliveries to ensure seamless kitchen and service operations. Possess a diverse skill set including stock control, strategic thinking, cash register operation, and supply chain management. Eager to leverage my extensive experience and diverse skills as a Disability Support Worker.
Overview
10
10
years of professional experience
Work History
Disability Support Worker
CHECS
Brisbane, Australia
06.2024 - 12.2024
- Developed and maintained positive relationships with clients and their families, providing them with a sense of trust and security
- Assisted clients with day-to-day activities, such as meal preparation, shopping, and personal care
- Assisted clients in achieving their goals and working towards independence
- Monitored clients' health and well-being, responding quickly and appropriately to any changes
- Collaborated with other healthcare professionals to ensure clients' needs were met
- Encouraged independence by teaching skills needed for everyday life.
Business Owner
Eyexotic
Hamilton, New Zealand
01.2022 - 01.2023
- Oversaw daily operations, driving substantial growth in customer base and revenue through strategic initiatives
- Spearheading innovative projects, driving team collaboration, and delivering impactful results
- Consistently exceeding targets and fostering a culture of continuous improvement
- Pioneered strategic initiatives as Business Owner, driving substantial customer base growth and revenue expansion through innovative operational enhancements
Retail Assistant
Kmart
Hamilton, New Zealand
01.2020 - 01.2022
- Assisted customers with purchases, leading to increased sales and improved customer satisfaction
- Managed inventory and restocked shelves, ensuring product availability and reducing stockouts
- Operated cash registers efficiently, maintaining accurate transactions and minimizing errors
- Collaborated with team members to organize store layout, enhancing shopping experience and sales
- Resolved customer complaints promptly, contributing to a positive store reputation
Assistant Manager
Sharon's Cafe and Village
Gisborne, New Zealand
01.2015 - 01.2020
- Coordinated supplier deliveries, ensuring uninterrupted kitchen and service operations
- Implemented efficient supply chain processes, reducing delivery delays and operational disruptions
- Collaborated with suppliers to maintain consistent inventory levels, enhancing service efficiency
- Managed supplier relationships, achieving timely deliveries and streamlined kitchen workflows
- Optimized supply schedules, contributing to seamless kitchen and service operations
Education
Nz Certificate - skincare and Makeup
Yobee
New Zealand06.2022
Skills
- Self-motivation
- Decision Making
- Leadership and Teamwork
- Ability to Multitask
- Teamwork
- Critical thinking and problem solving
- Adaptability
- Ability to Work Under Pressure
- Fast Learner
- Leadership Skills
- Effective Time Management
- Ability to Work in a Team
- Stock Control
- Coordination Skills
- Team Working
- Innovation
- Business Process Improvement
- Strategic Thinking
- Cash Register Operation
- Sales
- Cooking Skills
- Logistics Operations
- Supply Chain Management
- Shopping
- Customer Satisfaction
- Retail Commerce
- Scheduling
- Workflows
- User Assistance
- Market Trends
- Time Management
- Real Estate
- Architectural Design
- Conflict Resolution
- Catering Activities
- Research Skills
- Well-being and Personal Care
- Customer Service
- Communication Skills
- Hard Work and Dedication
- Leadership
- Management of Stress
- Passionate
- Problem Solving
- Punctuality
- Trustworthiness
References
- Margaret Ferris, CHECS, mferris@checsupport.com.au, 0420868340
- Sharon Grace, Sharon's Village and Cafe, sharongrace817@gmail.com
Hobbies and Interests
- Cooking
- Reading
- Creative art
Languages
- English
- Maori
Personal Information
- Date of Birth: 03/28/83
- Nationality: New Zealander
Timeline
Disability Support Worker
CHECS
06.2024 - 12.2024
Business Owner
Eyexotic
01.2022 - 01.2023
Retail Assistant
Kmart
01.2020 - 01.2022
Assistant Manager
Sharon's Cafe and Village
01.2015 - 01.2020
Nz Certificate - skincare and Makeup
Yobee