Donella Hall
Trinity Park,QLD
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with a number of years experience building community and developing social skills through incremental therapeutic techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Caring and empathetic.
Overview
12
12
years of professional experience
1
1
Certification
Work History
NDIS Support Worker
Just Better Care
11.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
Support Worker
Envigor
06.2023 - 11.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
Lifestyle Coordinator
Catholic Healthcare St Mary's Villa
01.2020 - 04.2023
- Increased community engagement through the organization of various social activities and gatherings.
- Collaborated with residents to identify interests and preferences, tailoring programs accordingly.
- Weekly Outings
- Monthly Activities Calendar
Kitchen Supervisor
Catholic Healthcare St Mary's Villa
09.2017 - 01.2020
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Monitored food preparation, production, and plating for quality control.
- Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
- Assisted in menu development, considering seasonal ingredients, customer preferences, and profitability goals.
- Directed food preparation and cooking activities to meet health and safety standards.
- Monitored food inventory and supplies to prevent waste.
Catering Assistant
Catholic Health Care St Mary's Villa
10.2012 - 01.2020
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
- Trained new Catering Assistants on company policies and procedures, fostering a cohesive team environment.
- Cleaned and maintained work areas, equipment and utensils.
- Maintained composure and work quality while under stress.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Stocked and rotated food items according to expiration dates.
- Monitored food temperature, discarding items not stored correctly.
Education
Dubbo College Delroy Campus
Dubbo West, NSW12.1987
Skills
- Daily living support
- Confidentiality and Privacy
- Meal Planning and Preparation
- Health and safety awareness
- Documentation abilities
- Recreational Activities
- Excellent Communication
- Time Management
- Attention to Detail
- Emotional Support
- Emergency response training
Certification
- Certificate 3 Individual Support
- NDIS Quality Safety & You
- Certificate 1 & 2 in Hospitality
Timeline
NDIS Support Worker
Just Better Care
11.2023 - Current
Support Worker
Envigor
06.2023 - 11.2023
Lifestyle Coordinator
Catholic Healthcare St Mary's Villa
01.2020 - 04.2023
Kitchen Supervisor
Catholic Healthcare St Mary's Villa
09.2017 - 01.2020
Catering Assistant
Catholic Health Care St Mary's Villa
10.2012 - 01.2020
Dubbo College Delroy Campus
- Certificate 3 Individual Support
- NDIS Quality Safety & You
- Certificate 1 & 2 in Hospitality
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